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14024: Expected outcomes of new digital transformation actions (Central government, county municipalities, municipalities) 2023

Ekaterina Denisova, Statistics Norway
+47 40 90 24 12
2023-07-04 08:00
Improved quality for external user services:
per cent
Changes and simplification of work routines:
per cent
Staff reduction:
per cent
Employees receive other tasks in the organization:
per cent
Faster processing/shorter response time for external users:
per cent
Better interaction with other organizations:
per cent
Increased use of web self-service solutions for external users:
per cent
New services for external users:
per cent
More robust and secure ICT infrastructure:
per cent
Other effects:
per cent
Improved quality for external user services:
2nd quarter
Changes and simplification of work routines:
2nd quarter
Staff reduction:
2nd quarter
Employees receive other tasks in the organization:
2nd quarter
Faster processing/shorter response time for external users:
2nd quarter
Better interaction with other organizations:
2nd quarter
Increased use of web self-service solutions for external users:
2nd quarter
New services for external users:
2nd quarter
More robust and secure ICT infrastructure:
2nd quarter
Other effects:
1st quarter
Statistics Norway
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