Digitalisation and ICT in the public sector

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12030: Achieved outcomes of digital transformation actions, by degree of change (Central government, county municipalities, municipalities) 2008 - 2024

Ekaterina Denisova, Statistics Norway
+47 40 90 24 12
2024-05-03 08:00
Improved quality for external user services:
per cent
Better input to decision making:
per cent
Reduction in costs of purchasing goods and services:
per cent
Changes and simplification of work routines:
per cent
Staff reduction:
per cent
Employees receive other tasks in the enterprise:
per cent
Faster processing/shorter response time for external users:
per cent
Better interaction with other enterprises:
per cent
Increased use of web self-service solutions for external users:
per cent
New services for external users:
per cent
More robust and secure ICT infrastructure:
per cent
Other outcomes:
per cent
Improved quality for external user services:
1st quarter
Better input to decision making:
1 quarter
Reduction in costs of purchasing goods and services:
1 quarter
Changes and simplification of work routines:
1 quarter
Staff reduction:
1 quarter
Employees receive other tasks in the enterprise:
1 quarter
Faster processing/shorter response time for external users:
1 quarter
Better interaction with other enterprises:
1 quarter
Increased use of web self-service solutions for external users:
1 quarter
New services for external users:
1 quarter
More robust and secure ICT infrastructure:
1 quarter
Other outcomes:
1 quarter
Statistics Norway
External PROD
Now you have come to the page, Choose variable. This page give you the oportunity to select which variables and values you want to display in your result of the table. A variable is a property of a statistical unit. The page is divided into several boxes, one for each variable, where you can select values by click to highlight one or more values. It always starts with the statistics variable which is the main value counted in the table.
Navigating with keyboard and screenreader. Select multiple object in row: SHIFT+arrow down/up. To select a single value in the listbox: Windows:Hold Ctrl + arrow down. Then release Ctrl and press space. Repeat. Mac:CMD+arrow down/up. Then release CMD and press spacebar. Repeat. (Works only in Chrome, not in Safari). To exit listbox with values selected, press TAB-key.
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Field for searching for a specific value in the list box. This is examples of values you can search for.Improved quality for external user services , Better input to decision making , Reduction in costs of purchasing goods and services ,

Selected 1 of total 12

Mandatory
Field for searching for a specific value in the list box. This is examples of values you can search for.2008 , 2012 , 2013 ,

Selected 1 of total 14

Mandatory

Selected 0 of total 5

Mandatory

Selected 0 of total 3

Number of selected data cells are:
(maximum number allowed is 300 000)
Number of selected cells exceeds the maximum allowed 300 000
From the year 2024, the figures are based on the administrative division of the municipalities and county municipalities as of January 1st, 2024. For more information, see 'About the statistics'. From 2020 until 2023, the respondents are the municipalities and county municipalities valid from 01.01.2020. For more information, see 'About the statistics'.