Content
Large degree of change due to ICT projects (per cent)12 | Per cent of the public enterprises |
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2015 | 2016 |
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1Large degree: the share that has reported "to quite a large degree" and "to a very large degree" are added up. |
2ICT projects the last two years. |
Increased quality on the services offered by the enterprise | 64 | 63 |
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Establish new services | 48 | 55 |
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Progress in the casework | 42 | 45 |
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More use of network-based solutions for self-service | 41 | 48 |
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Improved interaction with other enterprises | 42 | 46 |
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More resilient and reliable infrastructure | 66 | 66 |
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Better foundation for decissions | 38 | 33 |
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Reduction in costs of purchasing goods and services | 21 | 26 |
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Changes and simplifications in work routines | 52 | 53 |
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Reduction of manning | 4 | 5 |
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Find detailed figures from ICT usage in public sector