Table

Large degree of change due to ICT projects (per cent)¹²
	Per cent of the public enterprises
	2015	2016
¹Large degree: the share that has reported "to quite a large degree" and "to a very large degree" are added up.
²ICT projects the last two years.
Increased quality on the services offered by the enterprise	64	63
Establish new services	48	55
Progress in the casework	42	45
More use of network-based solutions for self-service	41	48
Improved interaction with other enterprises	42	46
More resilient and reliable infrastructure	66	66
Better foundation for decissions	38	33
Reduction in costs of purchasing goods and services	21	26
Changes and simplifications in work routines	52	53
Reduction of manning	4	5