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12756: Problems encountered when buying goods or services over the internet in the last twelve months, by age and sex (per cent) 2019 - 2021

Yun Walther-Zhang, Statistics Norway
+47 409 02 538
2021-09-16 08:00
Technical failure of website during ordering or payment:
per cent
Difficulties in finding information concerning guarantees etc:
per cent
Speed of delivery slower than indicated:
per cent
Final costs higher than indicated:
per cent
Wrong or damaged goods delivered:
per cent
Problems with fraud encountered:
per cent
Complaints and redress were difficult:
per cent
Foreign retailers did not sell to Norway:
per cent
Other problems:
per cent
Technical failure of website during ordering or payment:
31.12.
Difficulties in finding information concerning guarantees etc:
31.12.
Speed of delivery slower than indicated:
31.12.
Final costs higher than indicated:
31.12.
Wrong or damaged goods delivered:
31.12.
Problems with fraud encountered:
31.12.
Complaints and redress were difficult:
31.12.
Foreign retailers did not sell to Norway:
31.12.
Other problems:
31.12.
Statistics Norway
External PROD
Now you have come to the page, Choose variable. This page give you the oportunity to select which variables and values you want to display in your result of the table. A variable is a property of a statistical unit. The page is divided into several boxes, one for each variable, where you can select values by click to highlight one or more values. It always starts with the statistics variable which is the main value counted in the table.
Navigating with keyboard and screenreader. Select multiple object in row: SHIFT+arrow down/up. To select a single value in the listbox: Windows:Hold Ctrl + arrow down. Then release Ctrl and press space. Repeat. Mac:CMD+arrow down/up. Then release CMD and press spacebar. Repeat. (Works only in Chrome, not in Safari). To exit listbox with values selected, press TAB-key.
Mandatory
Field for searching for a specific value in the list box. This is examples of values you can search for.Technical failure of website during ordering or payment , Difficulties in finding information concerning guarantees etc , Speed of delivery slower than indicated ,

Selected 1 of total 9

Mandatory

Selected 1 of total 2

Selected 0 of total 3

Optional variable
Field for searching for a specific value in the list box. This is examples of values you can search for.16-24 years , 25-34 years , 35-44 years ,

Selected 0 of total 9

Optional variable
Number of selected data cells are:
(maximum number allowed is 300 000)
Number of selected cells exceeds the maximum allowed 300 000