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13785
Improved quality of services expected
statistikk
2005-07-08T10:00:00.000Z
Technology and innovation
en
iktbrukk, ICT usage in municipalities and county authorities (discontinued), information and communication technology, electronic case handling, electronic communication, IKT strategy, IT systems, Internet services, intranetInformation and communication technology - ICT, Technology and innovation
false

ICT usage in municipalities and county authorities (discontinued), 2004

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Improved quality of services expected

All the Norwegian counties and 97 per cent of municipalities expected that the quality of their services would increase as a result of the use of Information and Communication Technology (ICT) in 2004.

Share of municipalities and counties in Denmark and Norway with updated ICT-strategy. 2004. Per cent

Share of municipalities and counties that expect gain of introduction of new ICT-solutions. 2004. Per cent

The survey "Use of ICT" in Norwegian municipalities and counties is part of KOSTRA (Municipality-State-Reporting). By June 2005, 94.9 per cent of the municipalities and all the counties had answered the survey. Oslo is included in the figures at municipality level. In " Nøkkeltall om informasjonssamfunnet 2004 " (Key figures on the information society 2004) some of the data from the survey are published. Some of the variables are also published at municipality and county level in KOSTRA:

Kapittel 6. Informasjons- og kommunikasjonsteknologi i offentlig sektor

Kapittel 7. Trygghet

http://www.ssb.no/kostra/stt/faktaark.cgi (Choose "Q. Information technology-level 2")

Statistics Denmark has carried out a similar survey, which makes it possible to compare the results in some areas. Results from the Danish survey are available at: http://www.dst.dk/Statistik/IT/Myndigheder.aspx .

Share of municipalities and counties that cooperate with other municipalities/authorities on various ICT tasks, distributed by tasks. 2003-2004. Per cent

Unlike barriers influence on electronic management. Share of municipalities distributed by importance of the barrier. 2004. Per cent

Have IT strategy

In 2004, 45.1 of municipalities and 83 per cent of counties had an ICT strategy that had been updated inn the last two years. This compares with 69 and 60 per cent of Danish municipalities and counties. Among the Norwegian municipalities there was a larger proportion of large municipalities (>15 000 inhabitants) than small municipalities with an updated ICT strategy. Infrastructure, efficiency of operations and ICT security were the most common areas covered by the ICT strategy of Norwegian municipalities and counties in.

By introducing new ICT solutions, 97 per cent of Norwegian municipalities and all counties expected an improvement in their services. Furthermore, 66 per cent of the municipalities and 83 per cent of the counties expected to transfer resources from administration to production of services. The majority did not expect to see a reduction in staffing as a result of ICT. 40 per cent of the municipalities and half of the counties expected that this would happen.

Unlike barriers influence on electronic management. Share of counties distributed by importance of the barrier. 2004. Per cent

Bandwidth on the network connection to the administration, share of municipalities and counties distributed by bandwidth. 2003 and 2004. Per cent

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