Technology and innovation;Svalbard
inet, The Internet survey, broadband subscription, transmission capacity, transmission speed, corporate market, private marketInformation and communication technology - ICT, Technology and innovation, Svalbard, Technology and innovation

The Internet survey


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Key figures


Mbit/s median transmission capacity for fixed private broadband subscriptions

Fixed broadband subscriptions
2nd quarter 20181st quarter 20182nd quarter 20172nd quarter 2017 - 2nd quarter 2018
ChangeChange i per cent
Fixed broadband2 169 7532 157 7472 122 18847 5652.2
Private broadband
Private broadband subscriptions2 041 3152 028 9491 991 79849 5172.5
Private broadband subscriptions per 100 households85.885.384.81.01.2
Average transmission capacity (Mbit/s)98.394.063.035.356.0
Median transmission capacity (Mbit/s)47.945.832.515.447.4
Business broadband
Business broadband subscriptions128 438128 798130 390-1 952-1.5
Average transmission capacity (Mbit/s)
Median transmission capacity (Mbit/s)19.118.315.93.220.1

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Table 1 
Private broadband subscriptions by transmission capacity and county

Private broadband subscriptions by transmission capacity and county
2nd quarter 20182nd quarter 2018
Fixed broadband subscriptionsPrivate broadband subscriptions per 100 households= > 128 kbit/s <= 4 mbit/s> 4 Mbit/s <= 8 Mbit/s> 8 Mbit/s <= 16 Mbit/s> 16 Mbit/s <= 32 Mbit/s> 32 Mbit/s <= 64 Mbit/s> 64 Mbit/s <= 128 Mbit/s> 128 Mbit/s <= 256 Mbit/s> 256 Mbit/s <= 512 Mbit/s> 512 Mbit/s <= 1024 Mbit/s> 1024 Mbit/s> 128 Mbit/s
The whole country2 041 31585.837 870109 334330 612251 197587 184329 497141 503240 39713 7156395 621
Østfold110 25484.21 8246 51219 00714 01729 64217 7997 33713 735380121 453
Akershus223 17888.31 79810 24433 28722 22357 36437 82223 53735 2911 607560 440
Oslo313 38493.23 3655 58549 72837 78594 92959 88917 83740 2564 010062 103
Hedmark73 84180.91 6036 18822 0837 37715 2216 0533 5478 1783 591015 316
Oppland70 43380.11 8906 34720 8487 15115 4586 7593 6066 1772 197011 980
Buskerud105 13384.73 1096 53115 99313 42927 95817 0944 36116 57781021 019
Vestfold95 41885.81 3846 82615 4968 41423 52215 71410 66413 32078024 062
Telemark69 30486.82 4824 70910 2607 72119 14210 6505 9188 40319014 340
Aust-Agder43 63884.62292 4286 9806 38512 5787 6094 5812 7985007 429
Vest-Agder66 59681.62813 01110 66810 64322 5339 2824 2575 9147010 178
Rogaland170 54585.52 9556 26118 81716 67359 02831 2184 07131 388134035 593
Hordaland207 23488.72 8489 40530 05828 12268 57331 66917 23819 194127036 559
Sogn og Fjordane37 98981.01 4663 4656 5817 10711 0516 8481 290181001 471
Møre og Romsdal100 40886.35 1098 48212 70911 64632 42511 5675 87812 56626018 470
Trøndelag175 07482.42 13411 40927 71722 07252 60233 34912 13613 62035025 791
Nordland88 77780.62 2486 95814 80912 33324 8749 7087 36410 135348017 847
Troms - Romsa62 39181.22 4994 0409 7329 13712 85513 3217 4372 3491 021010 807
Finnmark - Finnmárku26 34877.46399255 7968 8946 4653 01339122230616
Svalbard1 09499.70041588813044130057
County not stated276

Table 2 
Business broadband subscriptions by transmission capacity and county

Business broadband subscriptions by transmission capacity and county
2nd quarter 20182nd quarter 20182nd quarter 20182nd quarter 20182nd quarter 20182nd quarter 20182nd quarter 20182nd quarter 20182nd quarter 20182nd quarter 20182nd quarter 20182nd quarter 2018
Fixed broadband subscriptions= > 128 kbit/s <= 4 mbit/s> 4 Mbit/s <= 8 Mbit/s> 8 Mbit/s <= 16 Mbit/s> 16 Mbit/s <= 32 Mbit/s> 32 Mbit/s <= 64 Mbit/s> 64 Mbit/s <= 128 Mbit/s> 128 Mbit/s <= 256 Mbit/s> 256 Mbit/s <= 512 Mbit/s> 512 Mbit/s <= 1024 Mbit/s> 1024 Mbit/s> 128 Mbit/s
The whole country128 43812 62014 97030 11433 94817 16413 3843 3331 2181 1775106 238
Østfold6 6836359271 5041 7351 022607165463012253
Akershus12 9481 0791 5683 2863 1871 7901 3804199010247658
Oslo18 5271 4361 4703 6734 4173 1202 6009973142692311 811
Hedmark4 8976006911 2781 1675904219419316150
Oppland4 7246267471 2341 1304563769634223155
Buskerud6 7956069101 8091 88778658711947359210
Vestfold5 7154937241 1951 74870362813660199224
Telemark4 2745454951 0521 14342543862394134176
Aust-Agder2 664216370838637254269431816380
Vest-Agder3 7453254538151 114542402492018794
Rogaland10 2279428472 6562 7791 4741 0391831769239490
Hordaland11 3891 0241 3552 9123 1051 2971 166351987011530
Sogn og Fjordane3 9954525257921 22344536967335534189
Møre og Romsdal7 8947071 1331 6732 0771 198767917613636339
Trøndelag10 8051 0511 4422 4082 7371 2131 4002329520324554
Nordland6 7206057611 6992 0081 04343411729204170
Troms - Romsa3 5302833777851 082532353911971118
Finnmark - Finnmárku1 8681811654117142521221634023
County not stated930

About the statistics

The survey provides regional information about broadband quality in Norway. It provides the number of fixed broadband subscriptions, private broadband subscriptions per 100 households, as well as broadband speed (mean and median).


Definitions of the main concepts and variables

Internet subscription: A service that gives end-users access to the Internet.

Fixed Internet access: All technologies that require a fixed connection via cable (copper, coaxial og fibre) or a fixed antenna (for receiving radio singals from a ground based tranmitter or a satellite).

Broadband: in these statistics broadband is defined as Internet subscriptions with a theoretical transmissions capacity (downloading) larger than 128 Kbit per second.

Business subscribers: establishment, enterprise, organization, institution or public operation.

Private customers: households and private persons. Includes fixed access to leisure time cottages.

Transmission capacity (downloading): the theoretical amount of kilobit/Megabit per second.

Classification in groups for transmission capacity from the fourth quarter 2008:
> 128 Kbit/second = < 4 Mbit/second
> 4 Mbit/second = < 8 Mbit/second
> 8 Mbit/second = < 16 Mbit/second
> 16 Mbit/second = < 32 Mbit/second
> 32 Mbit/second = < 64 Mbit/second
> 64 Mbit/second = < 128 Mbit/second
> 128 Mbit/second = < 256 Mbit/second
> 256 Mbit/second = < 512 Mbit/second
> 512 Mbit/second = < 1024 Mbit/second
higher than 1024 Mbit/second

Standard classifications

County and municipality. Statistics Norway, Centrality 2008

Administrative information

Name and topic

Name: The Internet survey
Topic: Technology and innovation

Next release

Responsible division

Transport, tourism and ICT statistics

Regional level


Frequency and timeliness

Quarterly. Data by the end of the quarter is published within the end of the following quarter.

International reporting

Not relevant


Files with controlled and edited raw data are stored and can be made available for scientific use. Production data on municipality level is stored in the StatBank and is available for all users.


Background and purpose

The purpose of the Internet survey is to produce detailed regional information about the quality of the infrastructure that establishes access to the Internet for businesses and private persons. The statistics were published for the first time for the first quarter 2002. The Ministry of Trade and Industry has assisted the development of the Internet survey financially.

Users and applications

The Ministry of Local Government and Modernisation, the Ministry of Transport, Innovation Norway, business associations, research institutes and media also use the statistics.

Equal treatment of users

No external users have access to the statistics and analyses before they are published and accessible simultaneously for all users on ssb.no at 8 am. Prior to this, a minimum of three months' advance notice is given in the Statistics Release Calendar.

Coherence with other statistics

Statistics Norway produces statistics about ICT usage among persons and enterprises based on the sample surveys "ICT in the households" and "Use of ICT in enterprises". Even though the numbers are not directly comparable, statistics produced by the Internet survey are supplementing the two other surveys. In both surveys broadband is defined differently than in the Internet survey.

The Norwegian regulatory autority are using the same definition of broadband. Their eKom statistics should return the same total figures for the two markets devided by technology. Their statistisc do not include information about subscriptions by speed or geografic area but have information about mobile broadband connections.

Legal authority

The Statistics Act §§2-1, 2-2 and 2-3.

EEA reference

Not relevant



The population in the Internet survey consists of all enterprises that deliver fixed broadband access to the Internet to end-users in the Norwegian mainland and Svalbard. Libraries, Internet cafés, businesses offering different types of temporary Internet-access etc. are not included in the population. Suppliers of mobile broadband is not included in the survey. From the fourth quarter of 2006 all suppliers of fixed broadband are included even non-commercial suppliers.

Enterprises that deliver access to the Internet to end-users (businesses and private persons) in Norway do not have to register. It is therefore possible that some small suppliers of Internet access are not included in the survey. This may apply in particular to small, locally based cable-TV providers that also provide Internet access with broadband capacity. The way these cable networks are operated makes it difficult to include them all in the survey. The work to ensure full coverage of the survey continues.

Originally the population was identified through contact with the Norwegian Internet Exchange (NIX), the international organisation Réseaux IP Européens Network Coordination Centre (RIPE NCC) and through studies of the business media. NIX, which is owned and operated by the University of Oslo, are two combined spots for exchange of traffic on the Internet. Suppliers of Internet access linked to NIX are able to enter into contracts with so-called "virtual" suppliers of Internet access about resale of Internet access. "Virtual" suppliers of Internet access hire infrastructure from others. Information from the Internet suppliers linked to NIX makes it possible to localize "virtual" suppliers of access to the Internet. Information on suppliers of Internet access registered with RIPE NCC supplements data collected from NIX. RIPE NCC is an organisation that assigns suppliers of Internet access addresses on the Internet.

The industry that delivers Internet access has an unstable structure. This makes permanent monitoring of the business media necessary in order to adjust the population to changes such as mergers and closedowns. A cooperation with the national regulatory authority has been established in updating the survey population.

Data sources and sampling

Data are collected from the suppliers of Internet access.

The survey is made by total counting of all Norwegian suppliers of Internet access to end-users.

The sample is updated annually based on information from the respondents, follow-up on the units who reports to Norwegian Communication Authority, search in Statistics Norway's register on enterprises, and search on the Internet. Some minor suppliers of cable TV might be missing for the sample.

Collection of data, editing and estimations

The data collection takes place quarterly starting at the beginning of the following month. Deadline for reporting is three weeks. Data are transferred electronically from the respondents in the formats Excel, ASCII and XML. Most data suppliers are using the common webservice Alltin for transfering the data in attachments. A minority are still using email.

Incoming data are compared to the supplied information in the previous quarter by enterprise. The totals are compared to the previous quarter by municipality. Large deviations are checked with the supplier of information.

The number of private access per 100 households is calculated for each municipality. The number of households is from the 4th quarter 2006 onwards taken from register based annual population statistics. The most updated household statistics by 1 January each year is being used.

The median and average values for transmission capacity for private access has been calculated back to 2004. The calculations for the years 2006 until 2008 are more unsecure because of the speed ranges used until the fourth quarter 2008.

Seasonal adjustment

Not relevant


The number of subscriptions is not published in municipalities with less then 10 subscriptions.

Comparability over time and space

The definition of broadband was changed from the 4th quarter of 2004. For some of the most important variables there are unbroken time series from 1 quarter 2002. The statistics were produced for the first time in 2002.

The limitation to only commercial Internet service providers was dropped from the 4th quarter 2006. This change has a significant impact on the figures for the municipalities Modalen and Tranøy.

Mobile broadband was droppet from the survey from the fourth quarter 2008. All figures back to the third quarter 2006 has been corrected.

The new grouping of speed rates from the fourth quarter of 2008 makes direct comparison of all speed groups impossible before and after this change.

The survey does not distinguish between subscriptions in ordinary households and in leisure time cottages. Municipalities with many cottages may get very high figures for private subscriptions per 100 ordinary households.

Accuracy and reliability

Sources of error and uncertainty

Internet Service Providers distribute the subscriptions geographically on postal codes. All valid codes are linked to at least one municipality. Some of the postal codes are obsolete or invalid. The postal code is corrected if there is no doubt about the intention of the respondent.

In some cases, the postal codes belong to more than one municipality and one of them will be chosen. This may lead to some errors in the division of subscriptions between municipalities. Some faults in the splitting of the subscriptions between postal codes and subsequently municipalities have ocurred. When such errors occur or are corrected there may be large effects on the per household's figures for some municipalities.

Internet Service Providers differentiate between business and private customers. Businesses pay more for Internet access than private customers in return for a higher quality on the services. Cost considerations may make some smaller businesses choose a private subscription. Thus, the numbers for private customers can include businesses.

Employees with home offices often obtain Internet access at home via the connection of the business. This implies that Internet access at home is more common than the number of private subscriptions indicates. Internet Service Providers use invoice addresses to find the geographical location of customers. For business customers with several geographical locations only one is reported. Businesses with invoice address in e.g. Oslo and branches in other places are reported with a subscription solely in this town.

Some Internet Service Providers offer customers online registration of subscriptions. This creates uncertainty for the quality of the data about geographical location. If there is no other alternative, the respondents are asked to estimate. Subscriptions that are not possible to locate is classified as "Unspecified".

Structural changes on the supplier side may lead to reporting errors like duplicate registration of subscriptions. Such errors have been disclosed concerning larger regional suppliers at a few occasions. Corrected figures have been published.

Measured in relation to the total number of respondents, the response percentage at deadline was about 50 per cent. After reminders the response percentage increased to about 95 per cent. Since the dropouts only include small suppliers of Internet access, the data received probably make up close to 100 per cent of the total market. Missing data are imputed with data from the previous quarter.

Total counting.

Register errors: Since the enterprises that supply Internet access to end-users do not have to register, Statistics Norway has to create a register with the help of different sources. It is possible that this register sometimes is not updated. This situation may lead to undercoverage.


Not relevant