Technology and innovation;Svalbard
inet, The Internet survey (discontinued in Statistics Norway), broadband subscription, transmission capacity, transmission speed, corporate market, private marketInformation and communication technology - ICT, Technology and innovation, Technology and innovation, Svalbard

The Internet survey (discontinued in Statistics Norway)

The responsibility for the statistics is transferred to The National Communications Authority (Nkom) in accordance with the national programme for official statistics which applies from 1 January 2021.


Key figures


Mbit/s median transmission capacity for fixed private broadband subscriptions

Fixed broadband subscriptions
3rd quarter 20194th quarter 20181st quarter 20181st quarter 2018 - 3rd quarter 2019
ChangeChange i per cent
Fixed broadband2 195 7402 194 8882 157 74737 9931.8
Private broadband
Private broadband subscriptions2 072 8052 066 7362 028 94943 8562.2
Private broadband subscriptions per 100 households85.086.985.3-0.3-0.4
Average transmission capacity (Mbit/s)150.3111.994.056.359.9
Median transmission capacity (Mbit/s)82.551.745.836.780.1
Business broadband
Business broadband subscriptions122 935128 152128 798-5 863-4.6
Average transmission capacity (Mbit/s)59.155.647.112.025.5
Median transmission capacity (Mbit/s)23.020.918.34.725.7

See selected tables from this statistics

Table 1 
Private broadband subscriptions by transmission capacity and county

Private broadband subscriptions by transmission capacity and county
3rd quarter 20193rd quarter 2019
Fixed broadband subscriptionsPrivate broadband subscriptions per 100 households= > 128 kbit/s <= 4 mbit/s> 4 Mbit/s <= 8 Mbit/s> 8 Mbit/s <= 16 Mbit/s> 16 Mbit/s <= 32 Mbit/s> 32 Mbit/s <= 64 Mbit/s> 64 Mbit/s <= 128 Mbit/s> 128 Mbit/s <= 256 Mbit/s> 256 Mbit/s <= 512 Mbit/s> 512 Mbit/s <= 1024 Mbit/s> 1024 Mbit/s> 128 Mbit/s
The whole country2 072 80585.025 44681 567296 717218 731286 887440 503210 020490 21222 69230722 954
Østfold112 10283.31 4465 24318 26813 0709 41224 24313 89925 967545940 420
Akershus223 55384.71 7047 83230 92819 66117 95247 41431 41763 1453 4851598 062
Oslo323 60993.63 2045 20647 36734 61530 25087 59144 01362 5068 8570115 376
Hedmark72 28377.58474 69720 9186 03211 2525 8552 74219 654286022 682
Oppland72 58481.31 1795 28119 8486 31011 6316 8652 68517 781998621 470
Buskerud107 11184.32 5295 47014 91710 85622 02018 5138 18924 515102032 806
Vestfold96 46484.41 0785 18614 1757 0859 03221 4629 25629 09991038 446
Telemark70 73087.62 0503 6879 5816 4169 63915 2435 86018 116138024 114
Aust-Agder45 07385.61621 5795 7374 2564 49610 4436 05712 30439018 400
Vest-Agder67 30280.51932 3269 2199 0859 25815 8376 95914 41015021 384
Rogaland173 46085.42 1674 78918 09114 87739 78737 63911 06044 860190056 110
Hordaland208 92787.51 7866 25923 01121 51136 66949 41220 08149 898300070 279
Sogn og Fjordane38 90481.76662 2924 8155 44011 4673 5636 6314 0300010 661
Møre og Romsdal98 68983.72 0804 89811 7969 72516 41217 24610 61825 82589036 532
Trøndelag180 20381.71 2588 64222 60618 72626 06241 73717 72943 140303061 172
Nordland91 39181.51 6944 91712 86815 42110 94012 5206 67624 0082 347033 031
Troms - Romsa63 06479.69502 5088 4267 9015 75217 0125 35010 6494 516020 515
Finnmark - Finnmárku26 15775.54427524 1407 7254 8506 95267223638801 296
Svalbard1 158..0001409541246600190
County not stated41

Table 2 
Business broadband subscriptions by transmission capacity and county

Business broadband subscriptions by transmission capacity and county
3rd quarter 20193rd quarter 20193rd quarter 20193rd quarter 20193rd quarter 20193rd quarter 20193rd quarter 20193rd quarter 20193rd quarter 20193rd quarter 20193rd quarter 20193rd quarter 2019
Fixed broadband subscriptions= > 128 kbit/s <= 4 mbit/s> 4 Mbit/s <= 8 Mbit/s> 8 Mbit/s <= 16 Mbit/s> 16 Mbit/s <= 32 Mbit/s> 32 Mbit/s <= 64 Mbit/s> 64 Mbit/s <= 128 Mbit/s> 128 Mbit/s <= 256 Mbit/s> 256 Mbit/s <= 512 Mbit/s> 512 Mbit/s <= 1024 Mbit/s> 1024 Mbit/s> 128 Mbit/s
The whole country122 9359 18711 37426 53433 04517 58016 7674 4411 9781 4525778 448
Østfold6 1554367641 3711 5531 04467321763268314
Akershus12 4378691 2253 2112 7731 5381 90853821910749913
Oslo17 2561 1001 1233 1513 9882 8962 8721 2104862511792 126
Hedmark4 5923275311 2431 09659556613658346234
Oppland4 5683675561 2731 13954546613053309222
Buskerud6 3964817241 5271 8678166671581073910314
Vestfold5 3083725471 0081 70868969019374189294
Telemark3 9793793499911 16543446480414036197
Aust-Agder2 21112626561470125720029116248
Vest-Agder3 1742273116761 03750034845159675
Rogaland9 7917146822 3082 7371 5711 16923421710158610
Hordaland10 8457679812 3373 1121 4681 4694401489627711
Sogn og Fjordane3 8302873487331 10355356299337834244
Møre og Romsdal7 3604727541 5371 9471 2948931529913478463
Trøndelag10 8437831 1341 9412 5761 4191 969379190391611 021
Nordland6 1714245901 3471 96475286813559320226
Troms - Romsa3 8012203336751 15359855816874175264
Finnmark - Finnmárku3 3161511544921 3855864048028360144
County not stated781

About the statistics

The survey provides regional information about broadband quality in Norway. It provides the number of fixed broadband subscriptions, private broadband subscriptions per 100 households, as well as broadband speed (mean and median).


Definitions of the main concepts and variables

Internet subscription: A service that gives end-users access to the Internet.

Fixed Internet access: All technologies that require a fixed connection via cable (copper, coaxial og fibre) or a fixed antenna (for receiving radio singals from a ground based tranmitter or a satellite).

Broadband: in these statistics broadband is defined as Internet subscriptions with a theoretical transmissions capacity (downloading) larger than 128 Kbit per second.

Business subscribers: establishment, enterprise, organization, institution or public operation.

Private customers: households and private persons. Includes fixed access to leisure time cottages.

Transmission capacity (downloading): the theoretical amount of kilobit/Megabit per second.

Classification in groups for transmission capacity from the fourth quarter 2008:
> 128 Kbit/second = < 4 Mbit/second
> 4 Mbit/second = < 8 Mbit/second
> 8 Mbit/second = < 16 Mbit/second
> 16 Mbit/second = < 32 Mbit/second
> 32 Mbit/second = < 64 Mbit/second
> 64 Mbit/second = < 128 Mbit/second
> 128 Mbit/second = < 256 Mbit/second
> 256 Mbit/second = < 512 Mbit/second
> 512 Mbit/second = < 1024 Mbit/second
higher than 1024 Mbit/second

Standard classifications

County and municipality. Statistics Norway, Centrality 2008

Administrative information

Name and topic

Name: The Internet survey (discontinued in Statistics Norway)
Topic: Technology and innovation

Responsible division

Division for Business Dynamics Statistics

Regional level


Frequency and timeliness

Quarterly. Data by the end of the quarter is published within the end of the following quarter.

International reporting

Not relevant


Files with controlled and edited raw data are stored and can be made available for scientific use. Production data on municipality level is stored in the StatBank and is available for all users.


Background and purpose

The purpose of the Internet survey is to produce detailed regional information about the quality of the infrastructure that establishes access to the Internet for businesses and private persons. The statistics were published for the first time for the first quarter 2002. The Ministry of Local Government and Modernisation has assisted the development of the Internet survey financially.

Users and applications

The Ministry of Local Government and Modernisation, the Ministry of Transport, Innovation Norway, business associations, research institutes and media also use the statistics.

Equal treatment of users

No external users have access to the statistics and analyses before they are published and accessible simultaneously for all users on ssb.no at 8 am. Prior to this, a minimum of three months' advance notice is given in the Statistics Release Calendar.

Coherence with other statistics

Statistics Norway produces statistics about ICT usage among persons and enterprises based on the sample surveys "ICT in the households" and "Use of ICT in enterprises". Even though the numbers are not directly comparable, statistics produced by the Internet survey are supplementing the two other surveys. In both surveys broadband is defined differently than in the Internet survey.

The Norwegian regulatory autority are using the same definition of broadband. Their eKom statistics should return the same total figures for the two markets devided by technology. Their statistisc do not include information about subscriptions by speed or geografic area but have information about mobile broadband connections.

Legal authority

The Statistics Act §§2-1, 2-2 and 2-3.

EEA reference

Not relevant



The population in the Internet survey consists of all enterprises that deliver fixed broadband access to the Internet to end-users in the Norwegian mainland and Svalbard. Libraries, Internet cafés, businesses offering different types of temporary Internet-access etc. are not included in the population. Suppliers of mobile broadband is not included in the survey. From the fourth quarter of 2006 all suppliers of fixed broadband are included even non-commercial suppliers.

Enterprises that deliver access to the Internet to end-users (businesses and private persons) in Norway do not have to register. It is therefore possible that some small suppliers of Internet access are not included in the survey. This may apply in particular to small, locally based cable-TV providers that also provide Internet access with broadband capacity. The way these cable networks are operated makes it difficult to include them all in the survey. The work to ensure full coverage of the survey continues.

Originally the population was identified through contact with the Norwegian Internet Exchange (NIX), the international organisation Réseaux IP Européens Network Coordination Centre (RIPE NCC) and through studies of the business media. NIX, which is owned and operated by the University of Oslo, are two combined spots for exchange of traffic on the Internet. Suppliers of Internet access linked to NIX are able to enter into contracts with so-called "virtual" suppliers of Internet access about resale of Internet access. "Virtual" suppliers of Internet access hire infrastructure from others. Information from the Internet suppliers linked to NIX makes it possible to localize "virtual" suppliers of access to the Internet. Information on suppliers of Internet access registered with RIPE NCC supplements data collected from NIX. RIPE NCC is an organisation that assigns suppliers of Internet access addresses on the Internet.

The industry that delivers Internet access has an unstable structure. This makes permanent monitoring of the business media necessary in order to adjust the population to changes such as mergers and closedowns. A cooperation with the national regulatory authority has been established in updating the survey population.

Data sources and sampling

Data are collected from the suppliers of Internet access.

The survey is made by total counting of all Norwegian suppliers of Internet access to end-users.

The sample is updated annually based on information from the respondents, follow-up on the units who reports to Norwegian Communication Authority, search in Statistics Norway's register on enterprises, and search on the Internet. Some minor suppliers of cable TV might be missing for the sample.

Collection of data, editing and estimations

The data collection takes place quarterly starting at the beginning of the following month. Deadline for reporting is three weeks. Data are transferred electronically from the respondents in the formats Excel, ASCII and XML. Most data suppliers are using the common webservice Alltin for transfering the data in attachments. A minority are still using email.

Incoming data are compared to the supplied information in the previous quarter by enterprise. The totals are compared to the previous quarter by municipality. Large deviations are checked with the supplier of information.

The number of private access per 100 households is calculated for each municipality. The number of households is from the 4th quarter 2006 onwards taken from register based annual population statistics. The most updated household statistics by 1 January each year is being used.

The median and average values for transmission capacity for private access has been calculated back to 2004. The calculations for the years 2006 until 2008 are more unsecure because of the speed ranges used until the fourth quarter 2008.

Seasonal adjustment

Not relevant


The number of subscriptions is not published in municipalities with less then 10 subscriptions.

Comparability over time and space

The definition of broadband was changed from the 4th quarter of 2004. For some of the most important variables there are unbroken time series from 1 quarter 2002. The statistics were produced for the first time in 2002.

The limitation to only commercial Internet service providers was dropped from the 4th quarter 2006. This change has a significant impact on the figures for the municipalities Modalen and Tranøy.

Mobile broadband was droppet from the survey from the fourth quarter 2008. All figures back to the third quarter 2006 has been corrected.

The new grouping of speed rates from the fourth quarter of 2008 makes direct comparison of all speed groups impossible before and after this change.

The survey does not distinguish between subscriptions in ordinary households and in leisure time cottages. Municipalities with many cottages may get very high figures for private subscriptions per 100 ordinary households.

Accuracy and reliability

Sources of error and uncertainty

Internet Service Providers distribute the subscriptions geographically on postal codes. All valid codes are linked to at least one municipality. Some of the postal codes are obsolete or invalid. The postal code is corrected if there is no doubt about the intention of the respondent.

In some cases, the postal codes belong to more than one municipality and one of them will be chosen. This may lead to some errors in the division of subscriptions between municipalities. Some faults in the splitting of the subscriptions between postal codes and subsequently municipalities have ocurred. When such errors occur or are corrected there may be large effects on the per household's figures for some municipalities.

Internet Service Providers differentiate between business and private customers. Businesses pay more for Internet access than private customers in return for a higher quality on the services. Cost considerations may make some smaller businesses choose a private subscription. Thus, the numbers for private customers can include businesses.

Employees with home offices often obtain Internet access at home via the connection of the business. This implies that Internet access at home is more common than the number of private subscriptions indicates. Internet Service Providers use invoice addresses to find the geographical location of customers. For business customers with several geographical locations only one is reported. Businesses with invoice address in e.g. Oslo and branches in other places are reported with a subscription solely in this town.

Some Internet Service Providers offer customers online registration of subscriptions. This creates uncertainty for the quality of the data about geographical location. If there is no other alternative, the respondents are asked to estimate. Subscriptions that are not possible to locate is classified as "Unspecified".

Structural changes on the supplier side may lead to reporting errors like duplicate registration of subscriptions. Such errors have been disclosed concerning larger regional suppliers at a few occasions. Corrected figures have been published.

Measured in relation to the total number of respondents, the response percentage at deadline was about 50 per cent. After reminders the response percentage increased to about 95 per cent. Since the dropouts only include small suppliers of Internet access, the data received probably make up close to 100 per cent of the total market. Missing data are imputed with data from the previous quarter.

Total counting.

Register errors: Since the enterprises that supply Internet access to end-users do not have to register, Statistics Norway has to create a register with the help of different sources. It is possible that this register sometimes is not updated. This situation may lead to undercoverage.


Not relevant