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12030: Achieved outcomes of digital transformation actions, by degree of change (Central government, county municipalities, municipalities) 2008 - 2023

Ekaterina Denisova, Statistics Norway
+47 40 90 24 12
2023-07-04 08:00
Improved quality for external user services:
per cent
Better input to decision making:
per cent
Reduction in costs of purchasing goods and services:
per cent
Changes and simplification of work routines:
per cent
Staff reduction:
per cent
Employees receive other tasks in the enterprise:
per cent
Faster processing/shorter response time for external users:
per cent
Better interaction with other enterprises:
per cent
Increased use of web self-service solutions for external users:
per cent
New services for external users:
per cent
More robust and secure ICT infrastructure:
per cent
Other outcomes:
per cent
Improved quality for external user services:
1st quarter
Better input to decision making:
1 quarter
Reduction in costs of purchasing goods and services:
1 quarter
Changes and simplification of work routines:
1 quarter
Staff reduction:
1 quarter
Employees receive other tasks in the enterprise:
1 quarter
Faster processing/shorter response time for external users:
1 quarter
Better interaction with other enterprises:
1 quarter
Increased use of web self-service solutions for external users:
1 quarter
New services for external users:
1 quarter
More robust and secure ICT infrastructure:
1 quarter
Other outcomes:
1 quarter
Statistics Norway
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Field for searching for a specific value in the list box. This is examples of values you can search for.2008 , 2012 , 2013 ,

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From the year 2020, the respondents are the municipalities and county municipalities valid from 01.01.2020. For more information, see 'About the statistics'.