Half of Norwegian enterprises are buying cloud services


Cloud computing is becoming widespread, and 48 per cent of Norwegian enterprises now buy cloud computing services. The share is up from 40 per cent in 2016 and 29 per cent in 2014.

More enterprises are using cloud computing services, giving them access to ICT services over the internet. E-mail and file storage are the most commonly used cloud services, used by 35 and 34 per cent of enterprises in 2017. Accounting software and office programs from the cloud have had a large increase from last year, from 21 per cent to 28 per cent.

Figure 1. Share of enterprises with 10 or more employees buying cloud computing services.

Computing power CRM software Accounting/Finance software Storage of files Storage of databases Office software E-mail Buys cloud computing
2016 12 15 21 28 25 21 28 40
2017 15 19 28 34 30 28 35 48

Comparison with other European countries

The survey on ICT use in enterprises is conducted on behalf of Eurostat, which enables comparisons with other European countries. Comparable data from other countries can be found on Eurostat’s website.

Three in ten enterprises sell goods or services online

Twenty-seven per cent of Norwegian enterprises have received orders for goods or services from websites in 2016. Including EDI sales, 30 per cent sold their product or service electronically, up from 28 per cent the year before.

More on e-commerce and the year of measurement

The survey was conducted in Q1 2017. Most questions in the survey relate to the situation as it was when the answers were given, which means the year measured is 2017. Some of the questions in the survey, including those on e-commerce and invoicing, concern the year before the survey was conducted. For these questions, the year we measure in this year’s survey is 2016.

Most enterprises that sold goods or services online did so from their own website or app. In 2016, 23 per cent of enterprises sold from their own websites, while 7 per cent used an online marketplace to sell goods or services.

The domestic market was the most common market for online sales. Twenty-five per cent of the enterprises sold online to Norway, while 7 per cent sold to a foreign country. Only 2 per cent sold exclusively in foreign markets online.

Figure 2. Online sales. Market and marketplace. Enterprises with 10 or more employees, 2017

Web sales Web sales to Norway Web sales to other countries Web sales from own homepage Web sales from online marketplace
All enterprises with 10 or more employees 27 25 5 23 7
10-19 employees 24 21 4 19 6
20-49 employees 29 27 7 25 8
50-99 employees 31 30 9 29 9
100+ employees 38 36 9 35 9

Turnover from e-commerce sales was estimated at NOK 620 billion; 20 per cent of the total turnover in the industries in the survey. Sales from EDI and web sales had approximately equal shares of the turnover.

Regarding the estimation of e-commerce turnover

The turnover from e-commerce sales one year are calculated from the turnover the previous year. Only enterprises with at least 10 employees are included in the survey.

Nine out of ten enterprises are happy with broadband speed

Ninety-three per cent of Norwegian enterprises with a fixed broadband connection consider the speed of their connection sufficient for their needs. The share of enterprises with a fixed broadband connection is 85 per cent in 2017. Twenty-five per cent of those enterprises have a broadband connection faster than 100 Mbit/s.

Almost all the enterprises with the fast broadband consider their broadband speed to be sufficient. This is however also the case for most of the enterprises with the slowest broadband connections; 87 per cent of enterprises with less than 10 Mbit/s consider their broadband speed to be sufficient.

Figure 3. Share of enterprises (10 or more employees) with sufficient broadband speed. 2017

Fixed broadband Less than 2 Mbit/s 2-10 Mbit/s 10-30 Mbit/s 30-100 Mbit/s 100 Mbit/s or higher
Broadband 85 2 13 23 24 21
Speed is sufficient 93 83 87 93 95 99