Plans and reports 2021/05

December 2020

User survey 2020

Statistics Norway has conducted several user surveys concerning our website

The results from these user surveys have been published in the reports User survey 2004.Users’ satisfaction with Statistics Norway’s products and services and Statistics Norway’s User survey 2007. Since 2012 nine identical website user surveys aimed at mapping users’ satisfaction with have been conducted on, most recently in December 2020. The reports outlining the results from these surveys are available at

This publication presents the main results of the most recent survey. The report was prepared by Isabell Bjerkelund Lorentzen, assisted by Frode Larsen.

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User survey 2020. December 2020

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Plans and reports 2021/05

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Plans and reports


Statistisk sentralbyrå

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About Plans and reports

In this series, documents of an institutional nature and notes with a certain official character are published.