Two in three chose not to submit tax returns
In 2012, 67 per cent of wage earners and pensioners made no changes in their tax returns and did not therefore submit them. Of the wage earners and pensioners who submitted tax returns, 64 per cent submitted them electronically.
|2010||2011||2012||2011 - 2012|
|Own production (NOK million)||5 037||5 096||5 195||1.9|
|Contracted man-year adjusted for long term-leaves||5 727||5 621||5 597||-0.4|
|Activities and services|
|Persons with tax settlement||4 153 788||4 357 301||4 479 686||2.8|
|Companies with tax settlement||234 239||239 995||241 053||0.4|
|Processed inheritance and gift cases||44 594||45 826||46 335||1.1|
|Processed people registrations in total||1 552 670||1 650 526||1 744 555||5.7|
|Calls to the Tax Hotline||2 740 045||2 666 115||2 193 548||-17.7|
|Calls to the Tax Hotline (per cent)||83.1||74.6||73.3||-1.7|
|Share of non-response approval of the tax return for persons||64.4||65.3||67.1||2.8|
|Share of complaints on the tax assessment processed within 3 months||88.8||93.2||86.9||-6.8|
|Share of inheritance and gift cases processed within 6 months||90.2||91.3||67.6||-26.0|
|Filed police reports||1 007||834||856||2.6|
While 81 per cent of self-employed persons submitted tax returns electronically, 87 per cent of businesses used electronic submission. Electronic submission of VAT returns was made compulsory in 2012. Consequently, 98 per cent of VAT returns were electronically submitted.
Number of telephone calls falling
There were about 2.2 million telephone calls to the Tax Hotline in 2012, which was a fall of 473 000 or 22 per cent from 2011. With the rise of electronic services, telephone calls have been in decline since 2008. In 2008, for example, 48 per cent of those who applied for new tax withholding cards did so electronically. In 2012, 63 per cent of new tax withholding card applications were submitted electronically.
Results of controls and corrections
In 2012, 7 000 controls were conducted on the accounts of companies and self-employed persons, resulting in an increase of NOK 29 billion in taxable income. Furthermore, corrections done in ordinary income for persons changed by NOK 15 billion, with NOK 3 billion in favour of persons and NOK 12 billion to their disadvantage. Ordinary income for companies was changed by NOK 14 billion after corrections, of which NOK 12 billion benefited the companies.