Technology and innovation;Svalbard
inet, The Internet survey, broadband subscription, transmission capacity, transmission speed, corporate market, private marketInformation and communication technology - ICT, Technology and innovation, Technology and innovation, Svalbard

The Internet survey


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Key figures


Mbit/s median transmission capacity for fixed private broadband subscriptions

Fixed broadband subscriptions
2nd quarter 20171st quarter 20172nd quarter 20162nd quarter 2016 - 2nd quarter 2017
ChangeChange i per cent
Fixed broadband2 122 1882 104 8992 061 40860 7802.9
Private broadband
Private broadband subscriptions1 991 7981 976 4321 928 82562 9733.3
Private broadband subscriptions per 100 households84.884.
Average transmission capacity (Mbit/s)63.059.543.020.046.5
Median transmission capacity (Mbit/s)32.531.526.36.223.6
Business broadband
Business broadband subscriptions130 390128 467132 583-2 193-1.7
Average transmission capacity (Mbit/s)41.538.524.517.069.4
Median transmission capacity (Mbit/s)15.915.113.02.922.3

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Table 1 
Private broadband subscriptions by transmission capacity and county

Private broadband subscriptions by transmission capacity and county
2nd quarter 20172nd quarter 2017
Fixed broadband subscriptionsPrivate broadband subscriptions per 100 households= > 128 kbit/s <= 4 mbit/s> 4 Mbit/s <= 8 Mbit/s> 8 Mbit/s <= 16 Mbit/s> 16 Mbit/s <= 32 Mbit/s> 32 Mbit/s <= 64 Mbit/s> 64 Mbit/s <= 128 Mbit/s= > 128 Mbit/s <= 256 Mbit/s= > 256 Mbit/s <= 512 Mbit/s= > 512 Mbit/s <= 1024 Mbit/s= > 1024 Mbit/s> 128 Mbit/s
The whole country1 991 79884.858 000236 018240 183454 182501 148312 84492 44494 2542 67946189 423
Østfold106 98182.93 76214 25612 83126 02521 26617 5866 9834 2656111 255
Akershus218 10787.94 63725 21622 07848 15147 59940 05217 52212 638214030 374
Oslo308 58292.87 24329 84625 95071 43372 50658 89433 9676 7142 029042 710
Hedmark69 61476.91 65413 09917 13513 53112 68910 680481570826
Oppland67 53177.52 11012 21416 81211 48213 8169 5061621 4111801 591
Buskerud102 85383.74 70510 02013 20517 67126 65916 3706 6537 53733014 223
Vestfold92 84584.42 35815 2748 76120 99520 36817 0421 3496 6831508 047
Telemark67 58585.33 0779 6527 01513 47719 0909 6756474 944805 599
Aust-Agder41 54181.65584 2656 12613 5949 8136 006997182001 179
Vest-Agder65 39581.11 0567 0057 50620 47017 8906 7832 5842 101004 685
Rogaland167 10984.54 33112 23214 43419 17264 04729 1207 09816 63441023 773
Hordaland203 31188.24 53622 93623 27858 02757 44124 5264 6047 95013012 567
Sogn og Fjordane37 35080.72 0824 4017 75310 5636 9885 5461160017
Møre og Romsdal95 06482.63 92210 3609 79718 80430 6288 8482 49210 2103012 705
Sør-Trøndelag121 35380.92 60117 29413 67233 44127 76619 0405 0492 483707 539
Nord-Trøndelag49 04383.11 0326 1427 7845 88315 01411 740588855501 448
Nordland89 13181.43 54611 47912 40222 70321 05710 4134757 047907 531
Troms - Romsa61 11880.73 8808 7917 81718 32710 3629 0769411 70122302 865
Finnmark - Finnmárku26 17377.69031 5315 8159 5186 0221 904317704845480
Svalbard1 076100.22039021263418009
County not stated36

Table 2 
Business broadband subscriptions by transmission capacity and county

Business broadband subscriptions by transmission capacity and county
2nd quarter 20172nd quarter 20172nd quarter 20172nd quarter 20172nd quarter 20172nd quarter 20172nd quarter 20172nd quarter 20172nd quarter 20172nd quarter 20172nd quarter 20172nd quarter 2017
Fixed broadband subscriptions= > 128 kbit/s <= 4 mbit/s> 4 Mbit/s <= 8 Mbit/s> 8 Mbit/s <= 16 Mbit/s> 16 Mbit/s <= 32 Mbit/s> 32 Mbit/s <= 64 Mbit/s> 64 Mbit/s <= 128 Mbit/s= > 128 Mbit/s <= 256 Mbit/s= > 256 Mbit/s <= 512 Mbit/s= > 512 Mbit/s <= 1024 Mbit/s= > 1024 Mbit/s> 128 Mbit/s
The whole country130 39016 71817 73430 94535 07114 16811 1632 3088219165464 591
Østfold6 7318231 0531 5451 720894523106262219173
Akershus13 0881 5281 9153 3823 4181 3001 131241676145414
Oslo18 6482 0711 8213 7104 6992 6452 2558422321921811 447
Hedmark4 8787187821 3101 172496319452013381
Oppland4 7657508431 3071 11438726762249297
Buskerud7 0709011 0031 9981 90062748084302225161
Vestfold5 8876928711 3471 8036104347238146130
Telemark4 2586275941 1161 1903292906729142112
Aust-Agder2 4692753827666161952031665532
Vest-Agder3 7474655208061 1764122982810102270
Rogaland11 0101 5051 1092 6212 8591 269990215114181147657
Hordaland12 1211 6371 7402 9833 2151 1651 061180556025320
Sogn og Fjordane3 48953642785690637129341132620100
Møre og Romsdal7 5268351 2231 4222 1651 06364153426715177
Sør-Trøndelag7 3109351 3151 5431 97576263275263116148
Nord-Trøndelag3 81443241485184038659382491607298
Nordland6 9217559551 9322 304539357412511279
Troms - Romsa3 9364075048951 25648331452138477
Finnmark - Finnmárku1 9612412434757062137432409
County not stated670

About the statistics

The survey provides regional information about broadband quality in Norway. It provides the number of fixed broadband subscriptions, private broadband subscriptions per 100 households, as well as broadband speed (mean and median).


Definitions of the main concepts and variables

Internet subscription: A service that gives end-users access to the Internet.

Fixed Internet access: All technologies that require a fixed connection via cable (copper, coaxial og fibre) or a fixed antenna (for receiving radio singals from a ground based tranmitter or a satellite).

Broadband: in these statistics broadband is defined as Internet subscriptions with a theoretical transmissions capacity (downloading) larger than 128 Kbit per second.

Business subscribers: establishment, enterprise, organization, institution or public operation.

Private customers: households and private persons. Includes fixed access to leisure time cottages.

Transmission capacity (downloading): the theoretical amount of kilobit/Megabit per second.

Classification in groups for transmission capacity from the fourth quarter 2008:
> 128 Kbit/second = < 512Kbit/second
> 512Kbit/second = < 1 Mbit/second
> 1 Mbit/second = < 2 Mbit/second
> 2 Mbit/second = < 4 Mbit/second
> 4 Mbit/second = < 8 Mbit/second
> 8 Mbit/second = < 16 Mbit/second
> 16 Mbit/second = < 32 Mbit/second
> 32 Mbit/second = < 64 Mbit/second
> 64 Mbit/second = < 128 Mbit/second
higher than 128 Mbit/second

Standard classifications

County and municipality. Statistics Norway, Centrality 2008

Administrative information

Name and topic

Name: The Internet survey
Topic: Technology and innovation

Next release

Responsible division

Transport, tourism and ICT statistics

Regional level


Frequency and timeliness

Quarterly. Data by the end of the quarter is published within the end of the following quarter.

International reporting

Not relevant


Files with controlled and edited raw data are stored and can be made available for scientific use. Production data on municipality level is stored in the StatBank and is available for all users.


Background and purpose

The purpose of the Internet survey is to produce detailed regional information about the quality of the infrastructure that establishes access to the Internet for businesses and private persons. The statistics were published for the first time for the first quarter 2002. The Ministry of Trade and Industry has assisted the development of the Internet survey financially.

Users and applications

The Ministry of Transport, the Norwegian Industrial and Regional Development Fund, business associations, research institutes and media also use the statistics.

Equal treatment of users

No external users have access to the statistics and analyses before they are published and accessible simultaneously for all users on ssb.no at 8 am. Prior to this, a minimum of three months' advance notice is given in the Statistics Release Calendar.

Coherence with other statistics

Statistics Norway produces statistics about ICT usage among persons and enterprises based on the sample surveys "ICT in the households" and "Use of ICT in enterprises". Even though the numbers are not directly comparable, statistics produced by the Internet survey are supplementing the two other surveys. In both surveys broadband is defined differently than in the Internet survey.

The Norwegian regulatory autority are using the same definition of broadband. Their eKom statistics should return the same total figures for the two markets devided by technology. Their statistisc do not include information about subscriptions by speed or geografic area but have information about mobile broadband connections.

Legal authority

The Statistics Act §§2-1, 2-2 and 2-3.

EEA reference

Not relevant



The population in the Internet survey consists of all enterprises that deliver fixed broadband access to the Internet to end-users in the Norwegian mainland and Svalbard. Libraries, Internet cafés, businesses offering different types of temporary Internet-access etc. are not included in the population. Suppliers of mobile broadband is not included in the survey. From the fourth quarter of 2006 all suppliers of fixed broadband are included even non-commercial suppliers.

Enterprises that deliver access to the Internet to end-users (businesses and private persons) in Norway do not have to register. It is therefore possible that some small suppliers of Internet access are not included in the survey. This may apply in particular to small, locally based cable-TV providers that also provide Internet access with broadband capacity. The way these cable networks are operated makes it difficult to include them all in the survey. The work to ensure full coverage of the survey continues.

Originally the population was identified through contact with the Norwegian Internet Exchange (NIX), the international organisation Réseaux IP Européens Network Coordination Centre (RIPE NCC) and through studies of the business media. NIX, which is owned and operated by the University of Oslo, are two combined spots for exchange of traffic on the Internet. Suppliers of Internet access linked to NIX are able to enter into contracts with so-called "virtual" suppliers of Internet access about resale of Internet access. "Virtual" suppliers of Internet access hire infrastructure from others. Information from the Internet suppliers linked to NIX makes it possible to localize "virtual" suppliers of access to the Internet. Information on suppliers of Internet access registered with RIPE NCC supplements data collected from NIX. RIPE NCC is an organisation that assigns suppliers of Internet access addresses on the Internet.

The industry that delivers Internet access has an unstable structure. This makes permanent monitoring of the business media necessary in order to adjust the population to changes such as mergers and closedowns. A cooperation with the national regulatory authority has been established in updating the survey population.

Data sources and sampling

Data are collected directly from the suppliers of Internet access.

The survey is made by total counting of all Norwegian suppliers of Internet access to end-users.

Collection of data, editing and estimations

The data collection takes place quarterly starting at the beginning of the following month. Deadline for reporting is three weeks. Data are transferred electronically from the respondents in the formats Excel, ASCII and XML. Most data suppliers are using the common webservice Alltin for transfering the data in attachments. A minority are still using email.

Incoming data are compared to the supplied information in the previous quarter by enterprise. The totals are compared to the previous quarter by municipality. Large deviations are checked with the supplier of information.

The number of private access per 100 households is calculated for each municipality. The number of households is from the 4th quarter 2006 onwards taken from register based annual population statistics. The most updated household statistics by 1 January each year is being used.

The median and average values for transmission capacity for private access has been calculated back to 2004. The calculations for the years 2006 until 2008 are more unsecure because of the speed ranges used until the fourth quarter 2008.

Seasonal adjustment

Not relevant


The number of subscriptions is not published in municipalities with less then 10 subscriptions.

Comparability over time and space

The definition of broadband was changed from the 4th quarter of 2004. For some of the most important variables there are unbroken time series from 1 quarter 2002. The statistics were produced for the first time in 2002.

The limitation to only commercial Internet service providers was dropped from the 4th quarter 2006. This change has a significant impact on the figures for the municipalities Modalen and Tranøy.

Mobile broadband was droppet from the survey from the fourth quarter 2008. All figures back to the third quarter 2006 has been corrected.

The new grouping of speed rates from the fourth quarter of 2008 makes direct comparison of all speed groups impossible before and after this change.

The survey does not distinguish between subscriptions in ordinary households and in leisure time cottages. Municipalities with many cottages may get very high figures for private subscriptions per 100 ordinary households.

Accuracy and reliability

Sources of error and uncertainty

Internet Service Providers distribute the subscriptions geographically on postal codes. All valid codes are linked to at least one municipality. Some of the postal codes are obsolete or invalid. The postal code is corrected if there is no doubt about the intention of the respondent.

In some cases the postal codes belong to more than one municipality and one of them will be chosen. This may leed to some errors in the devision of subscriptions between municipalities. Some faults in the splitting of the subscriptions between postal codes and subsequently municipalities have ocurred. When such errors occur or are corrected there may be large effects on the per households figures for some municipalities.

Internet Service Providers differentiate between business and private customers. Businesses pay more for Internet access than private customers in return for a higher quality on the services. Cost considerations may make some smaller businesses choose a private subscription. Thus the numbers for private customers can include businesses.

Employees with home offices often obtain Internet access at home via the connection of the business. This implies that Internet access at home is more common than the number of private subscriptions indicates. Internet Service Providers use invoice addresses to find the geographical location of customers. For business customers with several geographical locations only one is reported. Businesses with invoice address in e.g. Oslo and branches in other places are reported with a subscription solely in this town.

Some Internet Service Providers offer customers online registration of subscriptions. This creates uncertainty for the quality of the data about geographical location. If there is no other alternative, the respondents are asked to estimate. Subscriptions that are not possible to locate is classified as "Unspecified".

Structural changes on the supplier side may lead to reporting errors like duplicate registration of subscriptions. Such errors have been disclosed concerning larger regional suppliers at a few occations. Corrected figures have been published.

Measured in relation to the total number of respondents, the response percentage at deadline was about 50 per cent. After reminders the response percentage increased to about 95 per cent. Since the dropouts only include small suppliers of Internet access, the data received probably make up close to 100 per cent of the total market. Missing data are imputed with data from the previous quarter.

Total counting.

Register errors: Since the enterprises that supply Internet access to end-users do not have to register, Statistics Norway has to create a register with the help of different sources. It is possible that this register sometimes is not updated. This situation may lead to undercoverage.


Not relevant


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