Technology and innovation;Svalbard
inet, The Internet survey, broadband subscription, transmission capacity, transmission speed, corporate market, private marketInformation and communication technology - ICT, Technology and innovation, Technology and innovation, Svalbard

The Internet survey


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Key figures


Mbit/s median transmission capacity for fixed private broadband subscriptions

Fixed broadband subscriptions
3rd quarter 20172nd quarter 20173rd quarter 20163rd quarter 2016 - 3rd quarter 2017
ChangeChange i per cent
Fixed broadband2 139 1692 122 1882 082 56456 6052.7
Private broadband
Private broadband subscriptions2 009 3071 991 7981 947 47661 8313.2
Private broadband subscriptions per 100 households84.584.884.00.50.6
Average transmission capacity (Mbit/s)
Median transmission capacity (Mbit/s)33.932.526.97.026.0
Business broadband
Business broadband subscriptions129 862130 390135 088-5 226-3.9
Average transmission capacity (Mbit/s)44.041.525.218.874.6
Median transmission capacity (Mbit/s)16.415.913.43.022.4

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Table 1 
Private broadband subscriptions by transmission capacity and county

Private broadband subscriptions by transmission capacity and county
3rd quarter 20173rd quarter 2017
Fixed broadband subscriptionsPrivate broadband subscriptions per 100 households= > 128 kbit/s <= 4 mbit/s> 4 Mbit/s <= 8 Mbit/s> 8 Mbit/s <= 16 Mbit/s> 16 Mbit/s <= 32 Mbit/s> 32 Mbit/s <= 64 Mbit/s> 64 Mbit/s <= 128 Mbit/s= > 128 Mbit/s <= 256 Mbit/s= > 256 Mbit/s <= 512 Mbit/s= > 512 Mbit/s <= 1024 Mbit/s= > 1024 Mbit/s> 128 Mbit/s
The whole country2 009 30784.552 715166 614305 421449 351501 970322 05697 320108 7105 10446211 180
Østfold108 01982.53 43410 81315 57326 37421 53917 6427 3015 001341112 644
Akershus220 12387.14 25817 29028 53947 65647 78341 31618 03614 682563033 281
Oslo310 97292.56 62219 49336 02070 28371 77160 50535 9827 6522 644046 278
Hedmark70 04876.81 4687 60621 84513 24812 90110 63071 93840502 350
Oppland68 04177.41 8168 57919 82811 54614 4229 6951501 69531002 155
Buskerud104 04783.84 0719 39413 63817 71627 04216 4797 0398 61949015 707
Vestfold93 62484.21 9967 74015 48320 80120 32917 3311 4578 4236409 944
Telemark68 06785.32 7255 50710 13514 38118 26110 0308426 1652107 028
Aust-Agder42 15081.74783 3976 62213 34410 5526 3221 060375001 435
Vest-Agder65 43680.28994 8619 11719 88518 5947 1252 2842 665604 955
Rogaland168 93084.74 19510 23715 80918 95562 77129 3997 11820 34898027 564
Hordaland206 00088.23 74413 46230 28058 27057 92626 5375 19810 424159015 781
Sogn og Fjordane37 44579.81 8474 3427 5478 0629 3565 675609700616
Møre og Romsdal96 80283.23 5137 88711 90818 15431 6979 9922 73310 89919013 651
Sør-Trøndelag122 70180.42 2598 56820 08933 81929 31320 2645 3633 0141208 389
Nord-Trøndelag48 80681.67355 2238 4055 95115 27211 882600733501 338
Nordland88 20080.14 82814 89217 20423 01315 4798 2782914 208704 506
Troms - Romsa61 89080.52 9595 73511 54317 38910 29110 9229071 78835603 051
Finnmark - Finnmárku26 34277.48551 5135 7839 4976 2491 954336654545491
Svalbard1 07297.71029051223318009
County not stated592

Table 2 
Business broadband subscriptions by transmission capacity and county

Business broadband subscriptions by transmission capacity and county
3rd quarter 20173rd quarter 20173rd quarter 20173rd quarter 20173rd quarter 20173rd quarter 20173rd quarter 20173rd quarter 20173rd quarter 20173rd quarter 20173rd quarter 20173rd quarter 2017
Fixed broadband subscriptions= > 128 kbit/s <= 4 mbit/s> 4 Mbit/s <= 8 Mbit/s> 8 Mbit/s <= 16 Mbit/s> 16 Mbit/s <= 32 Mbit/s> 32 Mbit/s <= 64 Mbit/s> 64 Mbit/s <= 128 Mbit/s= > 128 Mbit/s <= 256 Mbit/s= > 256 Mbit/s <= 512 Mbit/s= > 512 Mbit/s <= 1024 Mbit/s= > 1024 Mbit/s> 128 Mbit/s
The whole country129 86216 82916 43130 72134 71514 66911 6362 2658961 0836174 861
Østfold6 7477841 0251 5401 800893520108352220185
Akershus12 9881 4481 7593 4163 4061 3531 180258686436426
Oslo18 3661 9221 6513 7374 6132 7222 2577412352152731 464
Hedmark4 9277007821 3021 205513334501820391
Oppland4 7457257531 3401 1164062927624112113
Buskerud7 0148259641 9721 91566350089372821175
Vestfold5 6596397861 2671 7335824998942157153
Telemark4 2196285281 0991 1913453156632141113
Aust-Agder2 5092533468216392052081778537
Vest-Agder3 7224164998071 174445311271292270
Rogaland11 0541 4501 0452 6182 9351 3711 048153115174145587
Hordaland11 9681 5341 6082 9263 0881 2351 1062168714325471
Sogn og Fjordane3 51347442983191737333657166020153
Møre og Romsdal7 5648161 0831 5172 1571 10768955497516195
Sør-Trøndelag7 2779101 2391 5492 00376065784293214159
Nord-Trøndelag3 77138638486184838960383501607300
Nordland6 9721 7158331 6181 874546315312514171
Troms - Romsa3 9453974788941 28449332851147-171
Finnmark - Finnmárku1 9782332145007332137731408
County not stated823

About the statistics

The survey provides regional information about broadband quality in Norway. It provides the number of fixed broadband subscriptions, private broadband subscriptions per 100 households, as well as broadband speed (mean and median).


Definitions of the main concepts and variables

Internet subscription: A service that gives end-users access to the Internet.

Fixed Internet access: All technologies that require a fixed connection via cable (copper, coaxial og fibre) or a fixed antenna (for receiving radio singals from a ground based tranmitter or a satellite).

Broadband: in these statistics broadband is defined as Internet subscriptions with a theoretical transmissions capacity (downloading) larger than 128 Kbit per second.

Business subscribers: establishment, enterprise, organization, institution or public operation.

Private customers: households and private persons. Includes fixed access to leisure time cottages.

Transmission capacity (downloading): the theoretical amount of kilobit/Megabit per second.

Classification in groups for transmission capacity from the fourth quarter 2008:
> 128 Kbit/second = < 4 Mbit/second
> 4 Mbit/second = < 8 Mbit/second
> 8 Mbit/second = < 16 Mbit/second
> 16 Mbit/second = < 32 Mbit/second
> 32 Mbit/second = < 64 Mbit/second
> 64 Mbit/second = < 128 Mbit/second
> 128 Mbit/second = < 256 Mbit/second
> 256 Mbit/second = < 512 Mbit/second
> 512 Mbit/second = < 1024 Mbit/second
higher than 1024 Mbit/second

Standard classifications

County and municipality. Statistics Norway, Centrality 2008

Administrative information

Name and topic

Name: The Internet survey
Topic: Technology and innovation

Next release

Responsible division

Transport, tourism and ICT statistics

Regional level


Frequency and timeliness

Quarterly. Data by the end of the quarter is published within the end of the following quarter.

International reporting

Not relevant


Files with controlled and edited raw data are stored and can be made available for scientific use. Production data on municipality level is stored in the StatBank and is available for all users.


Background and purpose

The purpose of the Internet survey is to produce detailed regional information about the quality of the infrastructure that establishes access to the Internet for businesses and private persons. The statistics were published for the first time for the first quarter 2002. The Ministry of Trade and Industry has assisted the development of the Internet survey financially.

Users and applications

Ministry of Local Government and Modernisation, the Ministry of Transport, Innovation Norway, business associations, research institutes and media also use the statistics.

Equal treatment of users

No external users have access to the statistics and analyses before they are published and accessible simultaneously for all users on ssb.no at 8 am. Prior to this, a minimum of three months' advance notice is given in the Statistics Release Calendar.

Coherence with other statistics

Statistics Norway produces statistics about ICT usage among persons and enterprises based on the sample surveys "ICT in the households" and "Use of ICT in enterprises". Even though the numbers are not directly comparable, statistics produced by the Internet survey are supplementing the two other surveys. In both surveys broadband is defined differently than in the Internet survey.

The Norwegian regulatory autority are using the same definition of broadband. Their eKom statistics should return the same total figures for the two markets devided by technology. Their statistisc do not include information about subscriptions by speed or geografic area but have information about mobile broadband connections.

Legal authority

The Statistics Act §§2-1, 2-2 and 2-3.

EEA reference

Not relevant



The population in the Internet survey consists of all enterprises that deliver fixed broadband access to the Internet to end-users in the Norwegian mainland and Svalbard. Libraries, Internet cafés, businesses offering different types of temporary Internet-access etc. are not included in the population. Suppliers of mobile broadband is not included in the survey. From the fourth quarter of 2006 all suppliers of fixed broadband are included even non-commercial suppliers.

Enterprises that deliver access to the Internet to end-users (businesses and private persons) in Norway do not have to register. It is therefore possible that some small suppliers of Internet access are not included in the survey. This may apply in particular to small, locally based cable-TV providers that also provide Internet access with broadband capacity. The way these cable networks are operated makes it difficult to include them all in the survey. The work to ensure full coverage of the survey continues.

Originally the population was identified through contact with the Norwegian Internet Exchange (NIX), the international organisation Réseaux IP Européens Network Coordination Centre (RIPE NCC) and through studies of the business media. NIX, which is owned and operated by the University of Oslo, are two combined spots for exchange of traffic on the Internet. Suppliers of Internet access linked to NIX are able to enter into contracts with so-called "virtual" suppliers of Internet access about resale of Internet access. "Virtual" suppliers of Internet access hire infrastructure from others. Information from the Internet suppliers linked to NIX makes it possible to localize "virtual" suppliers of access to the Internet. Information on suppliers of Internet access registered with RIPE NCC supplements data collected from NIX. RIPE NCC is an organisation that assigns suppliers of Internet access addresses on the Internet.

The industry that delivers Internet access has an unstable structure. This makes permanent monitoring of the business media necessary in order to adjust the population to changes such as mergers and closedowns. A cooperation with the national regulatory authority has been established in updating the survey population.

Data sources and sampling

Data are collected from the suppliers of Internet access.

The survey is made by total counting of all Norwegian suppliers of Internet access to end-users.

The sample is updated annually based on information from the respondents, follow-up on the units who reports to Norwegian Communication Authority, search in Statistics Norway's register on enterprises, and search on the Internet. Some minor suppliers of cable TV might be missing for the sample.

Collection of data, editing and estimations

The data collection takes place quarterly starting at the beginning of the following month. Deadline for reporting is three weeks. Data are transferred electronically from the respondents in the formats Excel, ASCII and XML. Most data suppliers are using the common webservice Alltin for transfering the data in attachments. A minority are still using email.

Incoming data are compared to the supplied information in the previous quarter by enterprise. The totals are compared to the previous quarter by municipality. Large deviations are checked with the supplier of information.

The number of private access per 100 households is calculated for each municipality. The number of households is from the 4th quarter 2006 onwards taken from register based annual population statistics. The most updated household statistics by 1 January each year is being used.

The median and average values for transmission capacity for private access has been calculated back to 2004. The calculations for the years 2006 until 2008 are more unsecure because of the speed ranges used until the fourth quarter 2008.

Seasonal adjustment

Not relevant


The number of subscriptions is not published in municipalities with less then 10 subscriptions.

Comparability over time and space

The definition of broadband was changed from the 4th quarter of 2004. For some of the most important variables there are unbroken time series from 1 quarter 2002. The statistics were produced for the first time in 2002.

The limitation to only commercial Internet service providers was dropped from the 4th quarter 2006. This change has a significant impact on the figures for the municipalities Modalen and Tranøy.

Mobile broadband was droppet from the survey from the fourth quarter 2008. All figures back to the third quarter 2006 has been corrected.

The new grouping of speed rates from the fourth quarter of 2008 makes direct comparison of all speed groups impossible before and after this change.

The survey does not distinguish between subscriptions in ordinary households and in leisure time cottages. Municipalities with many cottages may get very high figures for private subscriptions per 100 ordinary households.

Accuracy and reliability

Sources of error and uncertainty

Internet Service Providers distribute the subscriptions geographically on postal codes. All valid codes are linked to at least one municipality. Some of the postal codes are obsolete or invalid. The postal code is corrected if there is no doubt about the intention of the respondent.

In some cases the postal codes belong to more than one municipality and one of them will be chosen. This may leed to some errors in the devision of subscriptions between municipalities. Some faults in the splitting of the subscriptions between postal codes and subsequently municipalities have ocurred. When such errors occur or are corrected there may be large effects on the per households figures for some municipalities.

Internet Service Providers differentiate between business and private customers. Businesses pay more for Internet access than private customers in return for a higher quality on the services. Cost considerations may make some smaller businesses choose a private subscription. Thus the numbers for private customers can include businesses.

Employees with home offices often obtain Internet access at home via the connection of the business. This implies that Internet access at home is more common than the number of private subscriptions indicates. Internet Service Providers use invoice addresses to find the geographical location of customers. For business customers with several geographical locations only one is reported. Businesses with invoice address in e.g. Oslo and branches in other places are reported with a subscription solely in this town.

Some Internet Service Providers offer customers online registration of subscriptions. This creates uncertainty for the quality of the data about geographical location. If there is no other alternative, the respondents are asked to estimate. Subscriptions that are not possible to locate is classified as "Unspecified".

Structural changes on the supplier side may lead to reporting errors like duplicate registration of subscriptions. Such errors have been disclosed concerning larger regional suppliers at a few occations. Corrected figures have been published.

Measured in relation to the total number of respondents, the response percentage at deadline was about 50 per cent. After reminders the response percentage increased to about 95 per cent. Since the dropouts only include small suppliers of Internet access, the data received probably make up close to 100 per cent of the total market. Missing data are imputed with data from the previous quarter.

Total counting.

Register errors: Since the enterprises that supply Internet access to end-users do not have to register, Statistics Norway has to create a register with the help of different sources. It is possible that this register sometimes is not updated. This situation may lead to undercoverage.


Not relevant