Table
The Norwegian Tax Administration - Key Figures | 2011 | 2012 | 2013 | 2012 - 2013 |
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| Relative change |
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| Input | | | | |
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| Own production (NOK million) | 5 096 | 5 195 | 5 316 | 2.3 |
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| Contracted man-year adjusted for long term-leaves | 5 621 | 5 597 | 5 527 | -1.3 |
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| Activities and services | | | | |
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| Persons with tax settlement | 4 357 301 | 4 479 686 | 4 582 182 | 2.3 |
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| Companies with tax settlement | 239 995 | 241 053 | 256 811 | 6.5 |
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| Processed inheritance and gift cases | 45 826 | 46 335 | 45 901 | -0.9 |
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| Processed people registrations in total | 1 650 526 | 1 744 555 | 2 093 514 | 20.0 |
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| Calls to the Tax Hotline | 2 666 115 | 2 193 548 | 2 150 962 | -1.9 |
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| Calls to the Tax Hotline (per cent) | 74.6 | 73.3 | 84.0 | 14.6 |
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| Share of non-response approval of the tax return for persons | 65.3 | 67.1 | 69.0 | 2.8 |
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| Outcomes | | | | |
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| Share of complaints on the tax assessment processed within 3 months | 93.2 | 86.9 | 91.1 | 4.8 |
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| Share of inheritance and gift cases processed within 6 months | 91.3 | 67.6 | 80.7 | 19.4 |
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| Filed police reports | 834 | 856 | 975 | 13.9 |
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