ICT usage in households

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11004: Use of public authorities' web services in the last twelve months, by sex and age (per cent) 2009 - 2023

Yun Walther-Zhang, Statistics Norway
+47 409 02 538
2023-09-22 08:00
Obtaining information from public authorities' web sites:
per cent
Downloading official forms:
per cent
Submitting completed official forms:
per cent
Accessed own personal information stored by public authorities or public services:
per cent
Accessed information from public databases or registers:
per cent
Have not obtained and accessed information from public authorities or public services:
per cent
Made appointment or reservation with public authorities or public services:
per cent
Received official communication or document by public authorities via the own user account on a website or app:
per cent
Submitted own tax declaration via a website or app:
per cent
Requested official documents or certificates, etc:
per cent
Requested benefits or entitlements:
per cent
Made other requests, claims or complaints:
per cent
Obtaining information from public authorities' web sites:
31.12.
Downloading official forms:
31.12.
Submitting completed official forms:
31.12.
Accessed own personal information stored by public authorities or public services:
31.12.
Accessed information from public databases or registers:
31.12.
Have not obtained and accessed information from public authorities or public services:
31.12.
Made appointment or reservation with public authorities or public services:
31.12.
Received official communication or document by public authorities via the own user account on a website or app:
31.12.
Submitted own tax declaration via a website or app:
31.12.
Requested official documents or certificates, etc:
31.12.
Requested benefits or entitlements:
31.12.
Made other requests, claims or complaints:
31.12.
Statistics Norway
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Mandatory
Field for searching for a specific value in the list box. This is examples of values you can search for.Obtaining information from public authorities' web sites , Downloading official forms , Submitting completed official forms ,

Selected 1 of total 12

Mandatory
Field for searching for a specific value in the list box. This is examples of values you can search for.2009 , 2010 , 2011 ,

Selected 1 of total 15

Selected 0 of total 3

Optional variable
Field for searching for a specific value in the list box. This is examples of values you can search for.16-24 years , 25-34 years , 35-44 years ,

Selected 0 of total 9

Optional variable
Number of selected data cells are:
(maximum number allowed is 300 000)
Number of selected cells exceeds the maximum allowed 300 000
Use of public authorities services including activities performed via websites/apps of public authorities

contents

Accessed own personal information stored by public authorities or public services

E.g. information regarding pension, health, tax, etc.

Accessed information from public databases or registers

E.g. information about availability of books in public libraries, cadastral registers, enterprise registers, etc.

Requested benefits or entitlements

Benefits or entitlements, e.g. pension, unemployment, child allowance, enrollment in schools, etc

Made other requests, claims or complaints

Other requests, claims or complaints e.g. report to the police, launch a legal complaint, request legal aid, etc.