Technology and innovation;Svalbard
inet, The Internet survey, broadband subscription, transmission capacity, transmission speed, corporate market, private marketInformation and communication technology - ICT, Technology and innovation, Technology and innovation, Svalbard

The Internet survey


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Key figures

43.2 Mbit/s

median transmission capacity for fixed private broadband subscriptions

Fixed broadband subscriptions
4th quarter 20173rd quarter 20174th quarter 20164th quarter 2016 - 4th quarter 2017
ChangeChange i per cent
Fixed broadband2 150 9882 139 1692 097 54453 4442.5
Private broadband
Private broadband subscriptions2 021 5182 009 3071 965 46356 0552.9
Private broadband subscriptions per 100 households85.184.583.61.51.8
Average transmission capacity (Mbit/s)80.967.247.033.972.1
Median transmission capacity (Mbit/s)43.233.927.715.556.0
Business broadband
Business broadband subscriptions129 470129 862132 081-2 611-2.0
Average transmission capacity (Mbit/s)
Median transmission capacity (Mbit/s)17.116.414.32.819.6

See more tables on this subject

Table 1 
Private broadband subscriptions by transmission capacity and county

Private broadband subscriptions by transmission capacity and county
4th quarter 20174th quarter 2017
Fixed broadband subscriptionsPrivate broadband subscriptions per 100 households= > 128 kbit/s <= 4 mbit/s> 4 Mbit/s <= 8 Mbit/s> 8 Mbit/s <= 16 Mbit/s> 16 Mbit/s <= 32 Mbit/s> 32 Mbit/s <= 64 Mbit/s> 64 Mbit/s <= 128 Mbit/s= > 128 Mbit/s <= 256 Mbit/s= > 256 Mbit/s <= 512 Mbit/s= > 512 Mbit/s <= 1024 Mbit/s= > 1024 Mbit/s> 128 Mbit/s
The whole country2 021 51885.149 498161 925298 401306 330556 038321 285188 137128 99110 9121328 041
Østfold109 39283.63 34110 70215 30018 36626 71717 43611 1356 022372117 530
Akershus221 06787.54 01116 77227 88228 51552 92638 33634 49516 9361 194052 625
Oslo310 81092.56 11319 87334 82044 79787 75959 85645 9938 3043 295057 592
Hedmark73 45680.51 3997 49821 6478 49314 13410 0163 7243 0593 486010 269
Oppland69 40278.91 7128 40519 7378 29715 1468 9543 3592 5161 27607 151
Buskerud104 45184.13 9319 25813 50416 67927 74515 9486 85210 48252017 386
Vestfold94 71985.11 7677 56515 41910 44623 29016 4349 33310 38976019 798
Telemark68 43285.72 6715 41310 0698 73418 65810 4925 3886 98225012 395
Aust-Agder43 10883.64573 2296 57510 24510 6426 8934 0231 044005 067
Vest-Agder66 18781.18304 5639 24914 59920 4147 5425 8473 137608 990
Rogaland169 35584.94 0599 82415 92217 73261 78628 9657 20123 752114031 067
Hordaland204 44287.53 56012 61628 80937 53267 28626 46716 67711 41382028 172
Sogn og Fjordane37 81080.61 6714 1377 1318 0029 9026 2047531000763
Møre og Romsdal97 32683.73 2497 17912 01713 99033 52410 7034 95811 68323016 664
Trøndelag173 32882.32 67213 30927 77423 38450 37633 92115 7966 07818021 892
Nordland88 66280.54 63514 43017 02917 71716 3527 7165 8034 89486010 783
Troms - Romsa62 24181.02 6405 6569 8659 05212 81912 7166 4282 26180409 493
Finnmark - Finnmárku26 02476.47701 4315 6098 8476 3342 6403711930393
Svalbard1 03694.410284913242190010
County not stated270

Table 2 
Business broadband subscriptions by transmission capacity and county

Business broadband subscriptions by transmission capacity and county
4th quarter 20174th quarter 20174th quarter 20174th quarter 20174th quarter 20174th quarter 20174th quarter 20174th quarter 20174th quarter 20174th quarter 20174th quarter 20174th quarter 2017
Fixed broadband subscriptions= > 128 kbit/s <= 4 mbit/s> 4 Mbit/s <= 8 Mbit/s> 8 Mbit/s <= 16 Mbit/s> 16 Mbit/s <= 32 Mbit/s> 32 Mbit/s <= 64 Mbit/s> 64 Mbit/s <= 128 Mbit/s= > 128 Mbit/s <= 256 Mbit/s= > 256 Mbit/s <= 512 Mbit/s= > 512 Mbit/s <= 1024 Mbit/s= > 1024 Mbit/s> 128 Mbit/s
The whole country129 47015 11716 01831 41733 18216 11312 1432 7619691 1016495 480
Østfold6 7246911 0321 5381 762946554116412420201
Akershus12 8511 3111 7213 4512 9251 6921 217355706940534
Oslo18 0221 6131 5793 7834 2432 8952 3078562522222721 602
Hedmark4 8656267451 3091 1475563558221213127
Oppland4 7616988021 2711 1084373198326143126
Buskerud6 9747409721 9541 840721553101383223194
Vestfold5 8355967751 2681 78167555411250177186
Telemark4 1655625281 1001 1093883557929141123
Aust-Agder2 4842263528335992212112368542
Vest-Agder3 6494114848191 0694793133011102374
Rogaland11 0861 2729352 8342 8521 4471 102166136190152644
Hordaland12 2631 2061 5533 5103 0911 2991 163267727824441
Sogn og Fjordane3 6374154638251 00041932169376028194
Møre og Romsdal7 8167251 0561 5402 2921 211739705210922253
Trøndelag10 7631 1951 5212 4312 6651 1571 3001978019324494
Nordland6 7511 5338071 5521 712734330402715183
Troms - Romsa4 0234264828471 2075763521061791133
Finnmark - Finnmárku1 97023420545673524484534012
County not stated727

About the statistics

The survey provides regional information about broadband quality in Norway. It provides the number of fixed broadband subscriptions, private broadband subscriptions per 100 households, as well as broadband speed (mean and median).


Definitions of the main concepts and variables

Internet subscription: A service that gives end-users access to the Internet.

Fixed Internet access: All technologies that require a fixed connection via cable (copper, coaxial og fibre) or a fixed antenna (for receiving radio singals from a ground based tranmitter or a satellite).

Broadband: in these statistics broadband is defined as Internet subscriptions with a theoretical transmissions capacity (downloading) larger than 128 Kbit per second.

Business subscribers: establishment, enterprise, organization, institution or public operation.

Private customers: households and private persons. Includes fixed access to leisure time cottages.

Transmission capacity (downloading): the theoretical amount of kilobit/Megabit per second.

Classification in groups for transmission capacity from the fourth quarter 2008:
> 128 Kbit/second = < 4 Mbit/second
> 4 Mbit/second = < 8 Mbit/second
> 8 Mbit/second = < 16 Mbit/second
> 16 Mbit/second = < 32 Mbit/second
> 32 Mbit/second = < 64 Mbit/second
> 64 Mbit/second = < 128 Mbit/second
> 128 Mbit/second = < 256 Mbit/second
> 256 Mbit/second = < 512 Mbit/second
> 512 Mbit/second = < 1024 Mbit/second
higher than 1024 Mbit/second

Standard classifications

County and municipality. Statistics Norway, Centrality 2008

Administrative information

Name and topic

Name: The Internet survey
Topic: Technology and innovation

Next release

Responsible division

Transport, tourism and ICT statistics

Regional level


Frequency and timeliness

Quarterly. Data by the end of the quarter is published within the end of the following quarter.

International reporting

Not relevant


Files with controlled and edited raw data are stored and can be made available for scientific use. Production data on municipality level is stored in the StatBank and is available for all users.


Background and purpose

The purpose of the Internet survey is to produce detailed regional information about the quality of the infrastructure that establishes access to the Internet for businesses and private persons. The statistics were published for the first time for the first quarter 2002. The Ministry of Trade and Industry has assisted the development of the Internet survey financially.

Users and applications

The Ministry of Local Government and Modernisation, the Ministry of Transport, Innovation Norway, business associations, research institutes and media also use the statistics.

Equal treatment of users

No external users have access to the statistics and analyses before they are published and accessible simultaneously for all users on ssb.no at 8 am. Prior to this, a minimum of three months' advance notice is given in the Statistics Release Calendar.

Coherence with other statistics

Statistics Norway produces statistics about ICT usage among persons and enterprises based on the sample surveys "ICT in the households" and "Use of ICT in enterprises". Even though the numbers are not directly comparable, statistics produced by the Internet survey are supplementing the two other surveys. In both surveys broadband is defined differently than in the Internet survey.

The Norwegian regulatory autority are using the same definition of broadband. Their eKom statistics should return the same total figures for the two markets devided by technology. Their statistisc do not include information about subscriptions by speed or geografic area but have information about mobile broadband connections.

Legal authority

The Statistics Act §§2-1, 2-2 and 2-3.

EEA reference

Not relevant



The population in the Internet survey consists of all enterprises that deliver fixed broadband access to the Internet to end-users in the Norwegian mainland and Svalbard. Libraries, Internet cafés, businesses offering different types of temporary Internet-access etc. are not included in the population. Suppliers of mobile broadband is not included in the survey. From the fourth quarter of 2006 all suppliers of fixed broadband are included even non-commercial suppliers.

Enterprises that deliver access to the Internet to end-users (businesses and private persons) in Norway do not have to register. It is therefore possible that some small suppliers of Internet access are not included in the survey. This may apply in particular to small, locally based cable-TV providers that also provide Internet access with broadband capacity. The way these cable networks are operated makes it difficult to include them all in the survey. The work to ensure full coverage of the survey continues.

Originally the population was identified through contact with the Norwegian Internet Exchange (NIX), the international organisation Réseaux IP Européens Network Coordination Centre (RIPE NCC) and through studies of the business media. NIX, which is owned and operated by the University of Oslo, are two combined spots for exchange of traffic on the Internet. Suppliers of Internet access linked to NIX are able to enter into contracts with so-called "virtual" suppliers of Internet access about resale of Internet access. "Virtual" suppliers of Internet access hire infrastructure from others. Information from the Internet suppliers linked to NIX makes it possible to localize "virtual" suppliers of access to the Internet. Information on suppliers of Internet access registered with RIPE NCC supplements data collected from NIX. RIPE NCC is an organisation that assigns suppliers of Internet access addresses on the Internet.

The industry that delivers Internet access has an unstable structure. This makes permanent monitoring of the business media necessary in order to adjust the population to changes such as mergers and closedowns. A cooperation with the national regulatory authority has been established in updating the survey population.

Data sources and sampling

Data are collected from the suppliers of Internet access.

The survey is made by total counting of all Norwegian suppliers of Internet access to end-users.

The sample is updated annually based on information from the respondents, follow-up on the units who reports to Norwegian Communication Authority, search in Statistics Norway's register on enterprises, and search on the Internet. Some minor suppliers of cable TV might be missing for the sample.

Collection of data, editing and estimations

The data collection takes place quarterly starting at the beginning of the following month. Deadline for reporting is three weeks. Data are transferred electronically from the respondents in the formats Excel, ASCII and XML. Most data suppliers are using the common webservice Alltin for transfering the data in attachments. A minority are still using email.

Incoming data are compared to the supplied information in the previous quarter by enterprise. The totals are compared to the previous quarter by municipality. Large deviations are checked with the supplier of information.

The number of private access per 100 households is calculated for each municipality. The number of households is from the 4th quarter 2006 onwards taken from register based annual population statistics. The most updated household statistics by 1 January each year is being used.

The median and average values for transmission capacity for private access has been calculated back to 2004. The calculations for the years 2006 until 2008 are more unsecure because of the speed ranges used until the fourth quarter 2008.

Seasonal adjustment

Not relevant


The number of subscriptions is not published in municipalities with less then 10 subscriptions.

Comparability over time and space

The definition of broadband was changed from the 4th quarter of 2004. For some of the most important variables there are unbroken time series from 1 quarter 2002. The statistics were produced for the first time in 2002.

The limitation to only commercial Internet service providers was dropped from the 4th quarter 2006. This change has a significant impact on the figures for the municipalities Modalen and Tranøy.

Mobile broadband was droppet from the survey from the fourth quarter 2008. All figures back to the third quarter 2006 has been corrected.

The new grouping of speed rates from the fourth quarter of 2008 makes direct comparison of all speed groups impossible before and after this change.

The survey does not distinguish between subscriptions in ordinary households and in leisure time cottages. Municipalities with many cottages may get very high figures for private subscriptions per 100 ordinary households.

Accuracy and reliability

Sources of error and uncertainty

Internet Service Providers distribute the subscriptions geographically on postal codes. All valid codes are linked to at least one municipality. Some of the postal codes are obsolete or invalid. The postal code is corrected if there is no doubt about the intention of the respondent.

In some cases the postal codes belong to more than one municipality and one of them will be chosen. This may leed to some errors in the devision of subscriptions between municipalities. Some faults in the splitting of the subscriptions between postal codes and subsequently municipalities have ocurred. When such errors occur or are corrected there may be large effects on the per households figures for some municipalities.

Internet Service Providers differentiate between business and private customers. Businesses pay more for Internet access than private customers in return for a higher quality on the services. Cost considerations may make some smaller businesses choose a private subscription. Thus the numbers for private customers can include businesses.

Employees with home offices often obtain Internet access at home via the connection of the business. This implies that Internet access at home is more common than the number of private subscriptions indicates. Internet Service Providers use invoice addresses to find the geographical location of customers. For business customers with several geographical locations only one is reported. Businesses with invoice address in e.g. Oslo and branches in other places are reported with a subscription solely in this town.

Some Internet Service Providers offer customers online registration of subscriptions. This creates uncertainty for the quality of the data about geographical location. If there is no other alternative, the respondents are asked to estimate. Subscriptions that are not possible to locate is classified as "Unspecified".

Structural changes on the supplier side may lead to reporting errors like duplicate registration of subscriptions. Such errors have been disclosed concerning larger regional suppliers at a few occations. Corrected figures have been published.

Measured in relation to the total number of respondents, the response percentage at deadline was about 50 per cent. After reminders the response percentage increased to about 95 per cent. Since the dropouts only include small suppliers of Internet access, the data received probably make up close to 100 per cent of the total market. Missing data are imputed with data from the previous quarter.

Total counting.

Register errors: Since the enterprises that supply Internet access to end-users do not have to register, Statistics Norway has to create a register with the help of different sources. It is possible that this register sometimes is not updated. This situation may lead to undercoverage.


Not relevant