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| Earned premiums, net of reinsurance |  29 612 |  32 739 |  36 432 |  38 021 |  41 267 |   43 170 |  42 274 |   49 348 | 
| Gross premiums written |  38 196 |  42 596 |  45 752 |  47 786 |  49 566 |   51 561 |  49 759 |   57 589 | 
| - Reinsurers share of gross premiums written |  -7 232 |  -8 752 |  -8 127 |  -8 892 |  -7 790 |   -7 665 |  -7 630 |   -7 440 | 
| Gross change in the provisions for unearned premiums |   -498 |  -1 259 |  -1 165 |   -743 |   -429 |   -801 |   62 |   -737 | 
| - Reinsurers share of the gross change in the provision for outstanding claims |   -854 |   153 |   -28 |   -130 |   -79 |   74 |   83 |   -64 | 
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| Claims incurred, net of reinsurance |  26 137 |  25 620 |  27 278 |  25 610 |  28 307 |   29 453 |  30 383 |   35 121 | 
| Gross claim payment |  30 649 |  28 712 |  30 314 |  27 739 |  27 950 |   30 013 |  30 292 |   36 438 | 
| Reinsurers share of gross claim payments |  -6 700 |  -6 115 |  -6 151 |  -5 266 |  -4 834 |   -4 865 |  -4 662 |   -4 984 | 
| Gross change in the provision for outstanding claims |   3 376 |   1 301 |   -328 |   1 356 |   4 193 |   4 313 |   6 087 |   3 550 | 
| Reinsurers share of the gross change in the provision for outstanding claims |  -1 188 |   1 722 |   3 443 |   1 782 |   997 |   -7 |  -1 334 |   117 | 
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| Bonuses and rebates |   45 |   48 |   10 |   29 |   57 |   56 |   31 |   31 | 
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| Net change in technical provisions |   578 |   980 |   2 070 |   4 848 |   2 939 |   1 567 |   3 978 |   858 | 
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| Other operating income (+)/expenses (-) |  -7 387 |  -8 122 |  -9 008 |  -8 672 |  -9 707 |  -10 299 |  -9 451 |  -11 220 | 
| Personnel costs |   3 629 |   3 848 |   3 932 |   4 191 |   4 654 |   4 696 |   4 417 |   5 058 | 
| Commisions received (+)/submitted (-) |   -811 |   -911 |  -1 370 |  -1 113 |  -1 340 |   -1 699 |  -1 642 |   -1 936 | 
| Operating income (+)/costs (-) from real property |   269 |   368 |   297 |   242 |   289 |   239 |   422 |   198 | 
| Depreciations of non-financial assets |   655 |   604 |   688 |   564 |   717 |   689 |   636 |   571 | 
| Value adjustments (-)/re-adjustments (+) of non-financial assets |   0 |   0 |   -1 |  . |  . |  . |  . |   -76 | 
| Other operating income (+)/expenses (-) |  -2 561 |  -3 128 |  -3 314 |  -3 046 |  -3 285 |   -3 454 |  -3 178 |   -3 777 | 
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| Investment income (+)/charges (-) |   2 334 |   2 967 |   3 293 |   2 985 |   3 058 |   4 132 |   4 944 |   6 760 | 
| Interest income |   3 081 |   3 093 |   3 228 |   3 148 |   3 314 |   3 541 |   4 351 |   5 342 | 
| Interest charges |   194 |   582 |   612 |   501 |   673 |   435 |  . |  . | 
| Share dividend etc. |   -553 |   455 |   677 |   338 |   417 |   591 |   593 |   1 418 | 
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| Gains/losses, value (re-)adjustments on financial assets |  -1 671 |  -3 371 |   4 813 |   691 |   4 357 |   3 543 |   682 |   -6 565 | 
| Gains (+)/losses (-) |   -102 |  -2 104 |   2 448 |   779 |   2 915 |   2 970 |   2 395 |   -491 | 
| Unrealized gains (+)/losses (-) |  -1 560 |  -1 261 |   2 510 |   -80 |   1 461 |   591 |  -1 709 |   -6 074 | 
| Value re-adjustments (+)/adjustments (-) |   -8 |   -6 |   -145 |   -8 |   -19 |   -19 |   -4 |  . | 
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| Profit/loss on ordinary activities |  -3 871 |  -2 436 |   6 172 |   2 538 |   7 673 |   9 470 |   4 058 |   2 313 | 
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| Extraordinary income (+)/charges (-) |   1 |   -1 |   98 |   1 |   -2 |   23 |   -12 |   287 | 
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| Tax |   -585 |   -457 |   1 050 |   -414 |   570 |   947 |   828 |   1 033 | 
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| Profit/loss |  -3 285 |  -1 980 |   5 220 |   2 953 |   7 101 |   8 111 |   3 218 |   1 567 | 
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| Applications and transfers |  -3 285 |  -1 980 |   5 220 |   2 953 |   7 101 |   8 111 |   2 684 |  .. | 
| Group contribution paid/received |   978 |   306 |   712 |  -1 315 |   349 |   645 |   797 |  .. | 
| Dividends |   36 |   2 092 |   586 |   553 |   1 158 |   1 432 |   273 |  .. | 
| Transfers from/to revaluation reserve |   -57 |   -106 |   2 |   0 |   0 |   0 |  . |  .. | 
| Other transfers |  -4 241 |  -4 272 |   3 921 |   3 715 |   5 594 |   6 034 |   1 614 |  .. | 
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| Spesifications | 
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| Balance on the technical account for non-life insurance |  -1 390 |   1 249 |   735 |   969 |   3 157 |   5 676 |   2 986 |   7 051 | 
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