Statistics Norway

Use of information and communication technology in public administration

3 Changes on selected areas as a result of ICT-projects, share of enterprises distributed by the rank of changes. 2007. Per cent
  In very small extent In quite small extent Neither big or small extent In quite big extent In very big extent
Increased quality on the services offered by the enterprise 2.8 4.8 32.5 53.8 6.0
Better foundation for decisions 3.2 6.8 41.4 45.0 3.6
Reduction in costs of purchasing goods and services 11.2 21.7 49.4 16.9 0.8
Changes and simplifications in work routines 2.0 7.6 32.9 52.6 4.8
Reduction of manning 41.8 20.5 33.3 4.4 -

Explanation of symbols