Use of information and communication technology in public administration |
In very small extent | In quite small extent | Neither big or small extent | In quite big extent | In very big extent | |||||||||||||||||||||||||||||||||||
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Increased quality on the services offered by the enterprise | 2.8 | 4.8 | 32.5 | 53.8 | 6.0 | ||||||||||||||||||||||||||||||||||
Better foundation for decisions | 3.2 | 6.8 | 41.4 | 45.0 | 3.6 | ||||||||||||||||||||||||||||||||||
Reduction in costs of purchasing goods and services | 11.2 | 21.7 | 49.4 | 16.9 | 0.8 | ||||||||||||||||||||||||||||||||||
Changes and simplifications in work routines | 2.0 | 7.6 | 32.9 | 52.6 | 4.8 | ||||||||||||||||||||||||||||||||||
Reduction of manning | 41.8 | 20.5 | 33.3 | 4.4 | - | ||||||||||||||||||||||||||||||||||