Use of information and communication technology in public administration |
2005 | 2006 | 2007 | |||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Increased quality on the services offered by the enterprise | 94.3 | 96.7 | 96.8 | ||||||||||||||||||||||||||||||||||||
Better foundation for decisions | 89.7 | 89.7 | 91.9 | ||||||||||||||||||||||||||||||||||||
Reduction in costs of purchasing goods and services | 72.6 | 86.8 | 60.9 | ||||||||||||||||||||||||||||||||||||
Changes and simplifications in work routines | . | 73.6 | 95.2 | ||||||||||||||||||||||||||||||||||||
Reduction of manning | 27.9 | 28.3 | 24.1 | ||||||||||||||||||||||||||||||||||||