Statistics Norway

Information and communication technology (ICT), use in enterprises

11 Enterprises's evaluation of the quality of public electronic services. Proportion of enterprises using Internet to communicate with public authorities (information search, downloading forms, sending in information in web format, full electronic case handling1, submit a proposal in an elektronic tender system), by employment groups, area of industry and counties. 2007. Per cent
  Very dissatisfied Dissatisfied Neither dissatisfied or satisfied Satisfied Very satisfied
All enterprises with 10+ employees 1 2 38 57 2
           
Employment groups          
10-19 1 2 40 54 2
20-49 1 2 32 62 3
50-99 1 2 39 56 2
100+ 0 1 39 57 2
           
Industry          
Manufacturing (NACE 11, 15-37 og 40, 41) 0 2 42 54 2
Construction (NACE 45) 0 3 35 61 2
Trade with motor vehicles and fuels (NACE 50) 0 2 34 60 3
Wholesale trade (NACE 51) 2 3 41 52 3
Retail trade (NACE 52) 3 2 38 55 2
Hotels, restaurants and catering (NACE 55) 2 1 40 56 2
Transport/telecommunications (NACE 60-64) 1 1 39 56 3
Banking/finance (NACE 65-67) 0 4 24 65 7
Business services (NACE 70-74, 92 and 93) 0 2 36 60 2
1  System with automatic electronic decision.

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