Statistics Norway

Use of ICT in municipalities

9   Share of municipalities which understand various barriers impact on the service to the citizens via Internet. 2002. Per cent
Barriers None Some Large Don't know/not relevant
Difficult to release resources for development 3.1 34.1 53.2 9.1
Difficult to adjust municipal work routines 8.6 56.6 24.9 9.4
Risk of hacking, viruses or other unwanted access to municipal data 32.1 49.9 11.0 6.5
Insufficient standards for digital signatures 12.0 28.8 34.3 24.2
Legislation and set of rules need to be adjusted 13.9 42.2 11.3 32.1
Potential benefits of citizens services on the Internet are not commensurate with the costs 18.2 40.5 16.1 24.7
Difficult to integrate existing systems with the Internet 14.6 48.7 23.0 13.2

Explanation of symbols