| Errors/defects in suplied software |
15.1 |
56.4 |
20.4 |
8.2 |
| Lacking flexibility of ICT suppliers |
17.8 |
61.9 |
13.9 |
6.5 |
| Lack of integration between applications |
7.9 |
54.0 |
34.3 |
3.6 |
| Lack of ICT qualified staff in the municipality |
14.4 |
58.5 |
22.3 |
4.8 |
| Difficult to recruit or retain ICT qualified staff |
31.2 |
35.3 |
7.7 |
25.4 |
| Opposition in the staff in use of ICT |
38.9 |
51.1 |
3.6 |
6.5 |
| Municipality lacks updated ICT strategy |
32.6 |
47.5 |
13.2 |
6.7 |
| Lack of engagement in the direction |
36.9 |
46.0 |
11.8 |
5.0 |
| ICT expenditure to high |
20.9 |
53.0 |
21.1 |
4.8 |
| Preamture introduction of new versions of existing software |
29.3 |
51.8 |
10.1 |
8.6 |
|
