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| Use of ICT in municipalities |
| 7 | Share of municipalities which use external or own staff at various types of ICT tasks. 2002. Per cent |
| Only external suppliers | Mainly external suppliers | Largely equal distribution | Mainly internal staff | Only internal staff | |||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Project management at ICT acquisitions | 1.0 | 4.8 | 18.0 | 58.0 | 18.0 | ||||||||||||||||||||||||||||||||||
| Development of ICT strategy | 0.5 | 2.2 | 14.2 | 52.8 | 30.0 | ||||||||||||||||||||||||||||||||||
| Programming/design of Internet solutions | 14.2 | 37.2 | 20.6 | 18.0 | 8.6 | ||||||||||||||||||||||||||||||||||
| Other system development | 27.1 | 42.0 | 14.4 | 12.0 | 2.6 | ||||||||||||||||||||||||||||||||||
| Operation of municipal servers | 4.8 | 8.4 | 7.7 | 42.9 | 35.7 | ||||||||||||||||||||||||||||||||||
| Operation of PC environments | 2.6 | 3.1 | 3.8 | 29.5 | 60.4 | ||||||||||||||||||||||||||||||||||
| User training | 1.2 | 11.0 | 29.7 | 48.9 | 8.6 | ||||||||||||||||||||||||||||||||||
| User support | 1.2 | 2.4 | 13.2 | 48.4 | 34.5 | ||||||||||||||||||||||||||||||||||