Plans and reports 2018/01
January 2016 and December 2016
User survey ssb.no 2016
- Publications archive
- User survey ssb.no
Five identical user surveys were conducted on ssb.no in 2012, 2014, 2015, January 2016 and December 2016 aimed at mapping users’ satisfaction with ssb.no.
The results from all surveys show that ssb.no users are satisfied. This finding is stable and has not changed in recent years. In 2012, 2014 and January 2016, 86 per cent of respondents said that they were satisfied with ssb.no, and the corresponding figure was 87 per cent in 2015 and December 2016.
The same share of users found it easy to navigate their way around ssb.no in December 2016 as in 2014 and 2015, with 87 per cent reporting that they found the information they were looking for, compared to 83 per cent in 2012 and January 2016.
The vast majority of users are looking for specific figures when they visit ssb.no; 60 per cent in December 2016, 56 per cent in January 2016, 59 per cent in 2015, 57 per cent in 2014 and 61 per cent in 2012.
About the publication
- Title
-
User survey ssb.no 2016. January 2016 and December 2016
- Series and number
-
Plans and reports 2018/01
- Publisher
-
Statistisk sentralbyrå
- Language
-
English
- About Plans and reports
-
In this series, documents of an institutional nature and notes with a certain official character are published.
Contact
-
Statistics Norway's Information Centre