Plans and reports 2015/10
User survey ssb.no 2015
- Publications archive
- User survey ssb.no
Three identical user surveys were conducted on ssb.no in 2012, 2014 and 2015 aimed at mapping users’ satisfaction with ssb.no.
Three identical user surveys were conducted on ssb.no in 2012, 2014 and 2015 aimed at mapping users’ satisfaction with ssb.no.
The results from all surveys show that ssb.no users are satisfied. This is stable and has not changed over the last three years, despite the launch of a new website on 1 March 2013. In both 2012 and 2014, 86 per cent of respondents said that they were satisfied with ssb.no, and the corresponding figure in 2015 was 87 per cent.
The same share of users found it easy to navigate their way around ssb.no in 2015 as in 2014, with 87 per cent reporting that they found the information they were looking for, compared to 83 per cent in 2012.
The majority of users are looking for specific figures when they visit ssb.no; 59 per cent in 2015, 57 per cent in 2014 and 61 per cent in 2012.
About the publication
- Title
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User survey ssb.no 2015
- Series and number
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Plans and reports 2015/10
- Publisher
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Statistisk sentralbyrå
- Language
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English
- About Plans and reports
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In this series, documents of an institutional nature and notes with a certain official character are published.
Contact
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Statistics Norway's Information Centre