Plans and reports 2014/10

User survey ssb.no 2014

Identical website user surveys were conducted on ssb.no in 2012 and 2014 aimed at mapping users' satisfaction with the website.

Identical website user surveys were conducted on ssb.no in 2012 and 2014 aimed at mapping users' satisfaction with the website.

The results from both surveys show that ssb.no users are satisfied. This is stable and has not changed over from 2012 to 2014, despite the launch of a new website on 1 March 2013. Both times, 86 per cent of respondents said that they were satisfied with ssb.no.

More users found it easy to navigate their way around ssb.no in 2014 than in 2012. In 2014, 87 per cent responded that they found the information they were looking for, compared to 83 per cent in 2012.

The majority of users are looking for specific figures when they visit ssb.no; 57 per cent in 2014 and 61 per cent in 2012.

About the publication

Title

User survey ssb.no 2014

Series and number

Plans and reports 2014/10

Publisher

Statistisk sentralbyrå

Number of pages

15

Language

English

About Plans and reports

In this series, documents of an institutional nature and notes with a certain official character are published.

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